What is Certinia?
Certinia, formerly known as FinancialForce, is a provider of a comprehensive Services-as-a-Business platform, seamlessly integrating various facets of services operations. The platform spans from the initial estimation of services to their efficient delivery, encompassing customer success management and financial planning and accounting. Certinia's offerings, including Professional Services Automation (PSA), Customer Success, and Enterprise Resource Planning (ERP) solutions, are built on the robust Salesforce cloud platform, facilitating the operation of a connected services business.
At the heart of Certinia's platform is the commitment to empowering businesses with intelligence and promoting agility. By harnessing the capabilities of Salesforce's leading cloud infrastructure, Certinia enables organizations to streamline their services operations, ensuring a cohesive flow from planning to execution. This not only enhances operational efficiency but also contributes to overall business success.
Headquartered in San Jose, California, Certinia has a global presence with offices strategically located around the world. The company's geographical reach underscores its dedication to providing scalable and adaptable solutions to a diverse range of businesses. Furthermore, Certinia enjoys strong backing from notable investors, including Haveli Investments, General Atlantic, and Salesforce Ventures, affirming the confidence these industry leaders have in the company's vision and capabilities.
In summary, Certinia stands as a dynamic force in the services industry, offering a sophisticated platform that aligns services operations, fosters customer success, and ensures robust financial planning. With a foundation built on Salesforce's cloud technology, Certinia is well-positioned to deliver intelligent and agile solutions, empowering businesses globally.