ExamSoft Reviews

Emily from Methodist College (1 Employee)

I purchased this program and had to change majors. What they don’t make clear is that if you accept their terms and don’t read it completely you will not get a refund. Once you download the software you are out the money. They do not care if you have dropped the course or not they already have your money regardless. I will never purchase this again, they have not worked with me at all on getting a refund and basically just told me too bad. When circumstances come up in life and have to change your major then they should be willing to work with you. I would never recommend this to anyone.

Examsoft sucks from Examsoft Sucks, LLC (10,000+ Employees)

Examsoft changed my computer's background then hacked all of my settings so that I could not change it back. I had to do tons of research to try and figure out how to undo what examsoft did to my computer. Terrible software. Who do you think you are, examsoft? You think you have the right to hack the settings of peoples' computers? Awful product. Would not recommend if you like your computer. If you hate your computer, by all means, download exam soft because it will surely destroy your computer for good.

Jeff from School (26 - 50 Employees)

Absolutely terrible from the get go, I've had issues ranging from paying the company and still having to be on the phone for hours with customer service to find out I just don't have access which ends up taking weeks to get. There's issues downloading the software, there's issues downloading quizzes and tests just to take them, there's issues uploading results from quizzes and tests, and there's issues logging onto the software. I'm sure I could list more...It's extremely frustrating when you are required to buy the software for your school program just to run into these issues all the time. You pay for a service that doesn't deliver, I want my money back.

Sherri Ward from University of Arkansas for Medical Sciences College of Nursing BSN Program

This product is extremely intuitive. I trained staff in one 30 minute setting. Setting up our platform with question banks and assessments was quick and easy. I was able to upload exams and questions used when testing in our learning management system.

Security is spot - on with no cheating scandals associated with the software since implementation.

Item analysis is instant after the exam and provides all the statistics needed to quickly review, finalize, then post grades by pushing them to our learning management system grade book. We are super happy about the time we got back after implementation of the product.

Reporting features are excellent, available per exam and longitudinally. We were able to tag all of our questions using the Client’s Needs categories and then build our exams using the NCLEX-RN exam blueprint. The blueprint updates in real time. Our board pass rate is 96%!

Students love the features such as highlighting and graying out omitted potential answers.

ExamSoft is working on new question types to keep up with the new NCLEX question types that measure judgement.

Their help desk is very responsive and knowledgable.

Overall, our satisfaction is 100%! We implemented an iPad requirement for our students and the students prefer to test on their own devices, we are super happy because we no longer have to fight over the computer labs with the other colleges.

ExamSoft does Assessment on Tour mini conferences and will come to your school to provide educational sessions presented by faculty members from various colleges that use this product. This is very beneficial to ensure you are getting the most from this software.

Sarah McBrien from University of Nebraska Medical Center College of Allied Health Professions

We're using ExamSoft to deliver secure, high-stakes examinations and more frequent, low-stakes quizzes to students on our higher education campus. The testing platform allows us to test large groups of students at one time. More importantly, the data we're collecting about student performance is informing efforts toward quality improvement and providing students with better feedback about their progress in a course or program. The support and direction we receive from ExamSoft is outstanding. They listen to our needs and act on them. When progress is slower than we want it to be, they are transparent about challenges and share plans for enhancing the user experience. ExamSoft does a great job of showcasing the way their clients are using the software in a variety of educational settings so that we can learn from one another.