Thursday, February 14, 2019 #66099 John Sedgewick from Boom The worst support staff I have ever encountered. They are only interested in replying to your ticket not actually solving it.This means that they will repeatedly ask the same questions even though you have already answered,Technical support on the phone are rude and combative for no apparent reason.Please do not choose Fast Hosts, you WILL regret it. Did you find this review helpful?
Friday, December 28, 2018 #64490 Jan Thompson from www.janthompsonoriginals.co.uk & www.artijan.co.uk No info re website down/problemsNo feedbackExpensive No customer serviceNo return emails re problem alertA joke - check reviews!! Did you find this review helpful?
Tuesday, June 16, 2015 #39545 John Website has been down for over 5 days and the company still doesn't confirm when they will sort the issue. Truly appalling technical support 4 of 5 people found this review helpful. Did you find this review helpful?
Wednesday, September 3, 2014 #22484 Mervyn Miles from University of Bristol Do NOT get involved with Fasthosts - they don't listen nor implement. My credit card was charged twice for the same account. Keep an eye out for Fasthosts on you cc bills. This didn't happen just once either. I tried to cancel my account twice by email and then over the phone, but the payment demands keep coming with increasingly aggressive letters from Fasthosts - now three years since I cancelled. This was for a scientific website for our holographic assembler.After a further unsuccessful phone call attempt today reminding them that I cancel in 2011, I am having to resort to a cease-and-desist letter to Fasthosts from my lawyer. If you have time to waste - this is for you! Response from Fasthosts :07 November 2014 at 02:23Hello Mervyn,I'm sorry to hear that you had a bad experience. Do you have a ticket reference I could look into please? Thanks, LiamP.S. Apologies for the delay in response, we have only just started to monitor Serchen. 4 of 7 people found this review helpful. Did you find this review helpful?
Tuesday, September 10, 2013 #9649 Dell from Dell Customer service was absolutely terrible, after replying to their Emails that my services are up for renewal they never once replied back to me until it is now too late to close my services which was not even for me. Stupidly I recommended them to my customer, now I cannot get them off my back, who gave them permission to give me credit because I never asked for it nor do I want it. Customer services told me that I need to cancel through the control panel, but they made it so confusing so I emailed them that I do not want to renew, now they still want me to pay for a service that my customer no longer wants using credit that I never asked for. There should be some way that I should be able to complain to trading standards unfortunately they don’t seem to cover companies, I will never be using this company again. They are trying to extort money from me by giving me credit. Deal with this company at your own peril. 6 of 7 people found this review helpful. Did you find this review helpful?
Friday, May 24, 2013 #7867 Avery Fulton Fasthosts is great. Everything works perfectly and the whole interface is very easy to navigate. Highly recommended! 0 of 1 people found this review helpful. Did you find this review helpful?
Tuesday, May 7, 2013 #7527 Shaun A good service, works well, and has a great price point. Wish it were in dollars too, but hey, I just like this service enough to try to use it in America. 0 of 2 people found this review helpful. Did you find this review helpful?
Friday, May 3, 2013 #7489 Rashad from Media Inc Fasthosts provide an inexpensive and user friendly web hosting experience. With a vast support team ready to assist. Fasthosts enable users to create, manage and collaborate domains with ease. 1 of 4 people found this review helpful. Did you find this review helpful?
Friday, May 3, 2013 #7484 dave from dcscorp I would refer anyone to this product. 4 of my business partners use this, it works great! Simple to use and it does save a lot of time. If your looking for something in the lower price range this is the product for you! 0 of 2 people found this review helpful. Did you find this review helpful?
Friday, February 1, 2013 #5631 Mike Jones from MJ LLC I would say that Fasthosts lives up to its name and then some. As a business owner and someone who recognizes the immense value in utilizing the world wide web effectively, I count on Fasthosts to keep my websites up and running. They succeed in doing so, and I highly recommend that you give them a shot! 0 of 2 people found this review helpful. Did you find this review helpful?