Monday, November 13, 2017 #56061 Corey from Maya Jewelry We have nothing but good things to say about our experience with Miva. The platform is intuitive and easy to use, and their customer service is truly exceptional. We've never had trouble getting clear, thorough assistance on anything from the tiniest question up to large-scale projects affecting every aspect of our business. They're accessible and go above and beyond working to achieve the best experience for us, and in turn our clients. Did you find this review helpful?
Friday, November 3, 2017 #55944 Michael Espejo from Police Bike Store We have been using MIVA for 15 years now and that should speak volumes considering all the alternatives that are out there. MIVA is the most reliable platform we've ever used and the uptime is nearly flawless. The MIVA team is always working on updating the system so it never becomes outdated and when customization is required they are able to implement changes into the platform for us. As others have mentioned, tech response is fantastic with extremely quick response times. 1 of 1 people found this review helpful. Did you find this review helpful?
Friday, November 3, 2017 #55940 Mitch Goldstone from ScanMyPhotos.com Save your time on these reviews. Miva built our business and is the reason for our success. Very simply, rush to them for creating your entire e-commerce platform. They do it all, but their best asset is their dedicated staff. Since 2008, they were with ScanMyPhotos.com every step of the way as our trusted vendor. 1 of 1 people found this review helpful. Did you find this review helpful?
Thursday, November 2, 2017 #55930 kyle tortora from Lotus Sculpture I made the switch to MIVA from Yahoo store a life time ago (8 years) and have not looked back. They have provided me a platform to grow. And have I grown! Anything I want to achieve on my website I have been able to make happen either with my own knowledge or with the help of their design services. I mostly use their design services as this doesnt mean I have to hire someone myself for the changes I cant perform myself. Thus I have never had to hire a full time developer. Basically I think MIVA is great and I wouldnt be where I am without them! Kyle Response from Miva:02 November 2017 at 14:31Thanks for the kind words, Kyle! We love partnering with you and Lotus Sculpture, we look forward to many more years of success together. 8 of 8 people found this review helpful. Did you find this review helpful?
Thursday, July 18, 2013 #8794 Nessa from Hunter Excavating Gene was the agent who helped me with my technical issues and he was fantastic. He had great customer service skills and was very helpful and informative. Thank you! 8 of 8 people found this review helpful. Did you find this review helpful?
Thursday, June 27, 2013 #8451 Patience Griffiths from FootSteps Marketing What I found the most refreshing about your Technical Support Service was that you gave me full feedback on the "issue" and had started the "fix" before I had the time to ask. My most recent experience outside of MivaMerchant, is that we were given 1/4 of the four quarters that we needed when we asked and then got to the next step, and have to ask for the next 1/4. You are truly Technical Support people and obviously work for your clients. Thank you. 8 of 8 people found this review helpful. Did you find this review helpful?
Friday, June 7, 2013 #8121 Sylvia Erickson from Shop Like An Egyptian I have had a Miva Merchant shopping cart for 10 years and I would never consider switching. Not only am I happy with the Merchant itself, the support is outstanding. Once when I was working in the wee hours of the morning I accidentally deleted my site - it was back up in 5 minutes - and that includes the time to send the email. Support rocks! Response from Miva:02 November 2017 at 14:44We pride ourselves on our 24/7/365 support! Glad we could help you out. 9 of 9 people found this review helpful. Did you find this review helpful?
Monday, September 24, 2012 #3232 Lisa from Setting Limits Educational and Psychological Consulting EVERY time I need support from Miva support techs, they are awesome. They go the distance to help me. I'm very happy with Miva. Response from Miva:02 November 2017 at 14:42We're happy to hear that, Lisa! 9 of 9 people found this review helpful. Did you find this review helpful?
Thursday, August 23, 2012 #2979 Alan Hageman Using Miva Merchant for the past ten years has been a blessing to our business. Customer service is very knowledgeable and quick to respond. Literally one of my issues was solved within a minute. Implementation of Miva Merchant onto our web site was simple, as is the management of the site. We are very satisfied with the quality of Miva Merchant. Response from Miva:02 November 2017 at 14:45Thanks, Alan! 10 of 10 people found this review helpful. Did you find this review helpful?