What is Broadly?
Get reviews, engage customers, capture leads and get paid from one solution! We understand the unique needs of local businesses and recognize that relationships are key to success. Our platform meets those expectations and makes it easy for local businesses to build trust, strengthen relationships, and grow customer loyalty – all from a simple, easy to manage mobile app. Broadly has been trusted by thousands of local businesses and our reviews speak for themselves: https://broadly.com/reviews!
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Broadly Reviews (3)
- ★★★★★3
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Broadly earns strong marks from small-business users for tangible results in online visibility and customer engagement. Users consistently praise the review generation and distribution service, which automatically populates customer feedback across Google, Yelp, and other platforms—a feature they credit with driving SEO improvements and new business. The company's website design and live chat tools also receive mention as useful additions to an integrated offering. Customer service stands out: reviewers highlight responsive, personable support and staff willingness to go beyond standard help. No substantive criticisms appear in these three reviews. The feedback is uniformly positive across service quality, practical business impact, and team responsiveness, making Broadly's core value proposition—converting customer reviews into a multi-channel marketing asset—a clear draw for small retailers and service businesses.
★★★★★
Friday, January 25, 2019
“I've worked with other "online marketing" companies in the past…”
I've worked with other "online marketing" companies in the past and Broadly has been an absolute game-changer for my family's pet store and pond construction business. First off, Broadly fully re-designed and built me a website in <2 weeks. Over the last 2 years, I've generated over 100 reviews online by using their review generation services. Most recently, their new Web Chat was an awesome add-on that has helped me and my brother connect with more website visitors and more customers. My family's business is now ranked #1 in the entire San Francisco Bay Area. Just search "bay area koi fish" for proof. Overall, Broadly is a great, practical company to partner with. I highly recommend working with their staff if you need help with your online presence. They are friendly, professional, responsive and helpful.
★★★★★
Friday, January 25, 2019
“It’s rare to find a company with such great customer…”
It’s rare to find a company with such great customer service these days. I’m always able to speak to a real person anytime I need help. I do appreciate their willingness to go above and beyond for our small business. Broadly helped my company gain positive reviews on so many platforms and helped us step up our own customer service. Thanks Broadly!
★★★★★
Wednesday, January 23, 2019
“Broadly singlehandedly brought me business daily simply by autopopulating my…”
Broadly singlehandedly brought me business daily simply by autopopulating my customer's reviews onto my website, Google and Yelp. I would definitely recommend Broadly to any business owner who is looking to not only leverage customer reviews for more business, but to also capture customer reviews across multiple platforms. This helps tremendously with your SEO as well.

