ClickUp
★★★★★ 4.4 · 36 Reviews
What is ClickUp?
ClickUp is a productivity platform that provides a range of features and functionalities to help teams manage their work and increase productivity. The software's intuitive interface makes it easy for users to navigate and manage their work. One of the key features of ClickUp's platform is its project management tools. The software allows teams to organize their tasks, set milestones, and track progress. Users can create custom workflows to fit their specific needs and collaborate with team members in real-time. ClickUp's task management features allow users to create and assign tasks, set due dates, and track progress. The software provides a range of customization options, including task views, tags, and priorities, to help users manage their tasks more effectively. The platform includes a powerful time tracking feature, which allows users to track time spent on individual tasks and projects. The software's time tracking functionality also provides users with detailed reports, making it easy for them to analyze their time usage and identify areas for improvement. ClickUp's team communication tools include features such as comments, mentions, and activity feeds, making it easy for team members to collaborate and communicate effectively. The software also offers a range of integrations with other tools and services, such as Slack and Google Drive, making it easy for users to streamline their workflows. Overall, ClickUp's software is designed to help teams increase their productivity and efficiency by providing them with a range of customizable tools and functionalities. The company's user-friendly interface and customer service have helped it gain a strong reputation in the productivity software market.
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ClickUp Reviews (36)
- ★★★★★21
- ★★★★★10
- ★★★★★3
- ★★★★★2
- ★★★★★0
Review Summary
Generated using AI from real user reviews
ClickUp is a capable project management platform that impresses most users with its flexibility and interface, but demands upfront configuration effort and can overwhelm newcomers. Users consistently praise the intuitive UI, custom views, and time tracking built into tasks—features that often eliminate the need for separate tools. The integration library works reliably with Slack, Google Drive, and Microsoft Teams, and reliability has earned trust across enterprise deployments. Onboarding tends to be smoother than expected for large rollouts, and pricing stays predictable without surprise fees.
The main friction point is complexity. Notification systems flood inboxes by default and require patience to dial in properly. Permission configurations for guest access and multi-client setups can feel buried and unintuitive, particularly in nonprofit or agency contexts where granular access control matters. A minority of users find the learning curve too steep, especially those seeking simplicity over customization, and support can be slow during high-volume periods. For teams willing to invest initial setup time, ClickUp delivers real value—custom workflows, dashboards, and automation significantly reduce reliance on scattered tools. For organizations that prioritize ease-of-use over depth, simpler alternatives may be a better fit.
★★★★★
Tuesday, April 28, 2026
“Switching from our old platform was the part I dreaded…”
Switching from our old platform was the part I dreaded most about this rollout. Six months later, I'll admit the migration went smoother than expected. The custom views alone made the transition feel worth it. My project managers took to the task hierarchies quickly, and the time tracking built into individual tasks meant we could retire a separate tool we'd been paying for. Real-time collaboration across departments, something we'd always patched together with comments in other systems, finally feels native here.
The one gripe I keep coming back to is the notification volume. Out of the box, ClickUp will flood your inbox if you don't spend serious time configuring alert preferences for each user, and at enterprise scale that's a non-trivial ask. Customer support has been responsive but not always fast when we've escalated configuration questions. Still, if you're moving a large team off a clunkier system, the feature depth here is hard to argue with.
★★★★★
Tuesday, April 28, 2026
“Five years of rolling this out across a large enterprise,…”
Five years of rolling this out across a large enterprise, and the thing that keeps earning my loyalty is how well ClickUp plays with everything else in the stack. Slack, Google Drive, Microsoft Teams, our internal ticketing system, the integrations aren't bolted on as an afterthought. They actually work, reliably, and without constant maintenance from my side. When my delivery team and I first pushed this to several hundred users, the biggest risk was the tool becoming an island. That didn't happen. Tasks sync, notifications fire in the right channels, and files attach without anyone needing to think about it.
What genuinely impressed me over time is how the integration library has grown. They've added connectors I didn't even know I needed until they appeared. Customer support has been responsive when edge cases come up, though the ticketing process can be slow during high-volume periods. Value is strong for what you get at this scale. If you're evaluating ClickUp for a large org with a messy, multi-tool ecosystem, the integration story alone is worth a serious look.
★★★★★
Tuesday, April 28, 2026
“The UI just makes sense. That sounds obvious, but I've…”
The UI just makes sense. That sounds obvious, but I've tried enough project tools to know it absolutely isn't. Everything in ClickUp feels like it was placed where your eyes naturally land, and after about a year of daily use, I still find myself appreciating small things like how quickly I can switch between list view and board view without losing my place. For a small team where everyone is wearing three hats, the low friction matters more than any single feature.
Custom task statuses were the thing that actually changed how my team operates. We built a workflow that matches how we actually think, not some generic template someone invented for a software demo. The time tracking is woven in nicely too, nothing buried. My only real gripe is that the notification settings take some patience to dial in, and new teammates find the options a little overwhelming at first. But once it's set up? It just runs.
★★★★★
Sunday, April 26, 2026
“Solid as a rock, honestly. A year in, running projects…”
Solid as a rock, honestly. A year in, running projects across a small crew of six, and I can count the outages on one hand. Maybe two fingers. That kind of reliability is not a given in this category, and ClickUp has quietly earned my trust on it.
The bug history surprised me too. Early on I braced for the usual post-update chaos, but fixes come fast and the release notes are actually honest about what broke. Features, time tracking, integrations all staying stable has made my week-to-week genuinely calmer.
★★★★★
Wednesday, April 22, 2026
“The value here caught me off guard. Two months managing…”
The value here caught me off guard. Two months managing multiple client workspaces and the per-seat pricing actually makes sense for an agency model. I can spin up a dedicated space for each client without watching the bill balloon. Unlimited tasks on the base tier alone justified the switch for me.
Their billing dashboard is clear, no mystery line items. Customer support walked me through the workspace structure before I committed, which is rare. If you run client work and worry about cost creeping up as you scale, this one holds up.
★★★★★
Tuesday, April 21, 2026
“Getting permissions configured for a mixed team of staff, volunteers,…”
Getting permissions configured for a mixed team of staff, volunteers, and external partners was my first real test with ClickUp. Honestly, it held up better than I expected. Assigning roles at the Space and List level gave my small education nonprofit exactly the granularity we needed, and onboarding new members took minutes once I had the template sorted.
The one frustration: guest permissions feel a bit buried in the settings. It took me longer than it should have to work out what guests could and couldn't see. Not a dealbreaker, but worth knowing before you go live.
★★★★★
Saturday, April 18, 2026
“Client permissions are a mess to configure. Two months in…”
Client permissions are a mess to configure. Two months in and I'm still untangling who can see what across separate client spaces. The hierarchy of Workspaces, Spaces, and Lists sounds logical until you're actually setting guest access for six different clients with conflicting needs. That part has cost me real hours.
On the upside, the custom views and task statuses are genuinely flexible, and clients tend to react well when they see their own tidy board. If they cleaned up the permissions UI, I'd bump this rating without hesitation.
★★★★★
Thursday, April 9, 2026
“My first week in ClickUp was genuinely one of the…”
My first week in ClickUp was genuinely one of the smoother software onboarding experiences I've had, and I work in education nonprofits where our tech budgets are tight and nobody has time for a learning curve. The setup wizards, the template library, the little guided tooltips, they actually worked. I had my first project space built out and shared with volunteers by day three. That alone sold the rest of my team.
★★★★★
Friday, March 27, 2026
“Uptime was the thing I tracked obsessively in the first…”
Uptime was the thing I tracked obsessively in the first month. Our previous tool had a habit of going down at the worst possible moments, usually right before a sprint review or a client deadline, so I came into ClickUp genuinely skeptical. About a year in, I can say the reliability has been better than I expected. A handful of minor slowdowns, one brief outage that lasted maybe twenty minutes, and a few small UI bugs that disappeared in subsequent updates. For a growing team that now sits at around thirty people, that track record matters more than almost any individual feature.
The time tracking and custom workflow features are where ClickUp earns its keep day to day. My team builds out task views per project type, and the flexibility there is real, not just a marketing claim. The comment threads and mentions keep async communication from falling into email chaos, and the Slack integration means nothing gets lost between tools. Customer support has been responsive when I needed it, though one ticket sat unresolved for nearly two weeks, which stung a bit during a crunch period.
The one genuine downside I keep bumping into is the notification system. It throws a lot at you, and the controls for tuning it down are buried deep in settings that are not especially intuitive. I have watched three colleagues get overwhelmed by the noise and simply stop checking notifications altogether, which defeats the purpose. It is a fixable problem and not a dealbreaker, but if you are evaluating this for a team that is already stretched thin, budget some time to walk everyone through the notification settings early. Overall, though, for a startup at our stage, it has held up well.
★★★★★
Monday, March 23, 2026
“The dashboards sold me. Within the first couple of weeks,…”
The dashboards sold me. Within the first couple of weeks, I could pull a clear picture of every active project across our education programmes, without digging through spreadsheets or chasing updates in email threads. For a small non-profit where board reporting is a constant pressure, that visibility is genuinely valuable.
Custom widgets took a little trial and error to configure, but once set up they work beautifully. I can surface task completion rates, overdue items, and team workload in one view. Less than three months in and I already feel like I actually know what's happening across all our work.
