Friday, October 25, 2024 #117025 John Stacy from BeeMC (1 Employee) They fail when it comes to support, never did receive a response to my support tickets. Overall RatingEase of UseFeaturesValue for MoneyCustomer SupportLikely to Recommend Did you find this review helpful?
Monday, December 7, 2020 #84626 PowersL from Company (1 Employee) amazing hardware, good pricing, the customer service is always great! Overall RatingEase of UseFeaturesValue for MoneyCustomer SupportLikely to Recommend Did you find this review helpful?
Tuesday, October 27, 2020 #83827 Naba from Private (2 - 10 Employees) Full of glitches that resulted in our items and blocks disappearing. No support for that. Maybe I got bad luck with customer support, but they blamed me.Then I cancelled, and within my period of service a host of griefers using exploits visited my private, unlisted server by spamming their URLs and ports. I reached politely out to Elixirnode with the logs and offering them to log in to my server to verify what happened and ban the IPs from their servers. This is what I got back on the Discord ticket:“ It's just problem of the server owner, we can´t ban IP from our service from nowhere. ”“ Its a problem on your end not our”So, rest assured, if you run into issues that Elixirnode has full control over fixing going forward, they may both ignore evidence and blame you for their unreliability and lack of security. Any further servers I run I will use whitelisting, but the responses I got were huge red flags when the unreliable servers alone would have me switch. Overall RatingEase of UseFeaturesValue for MoneyCustomer SupportLikely to Recommend 2 of 12 people found this review helpful. Did you find this review helpful?
Monday, January 20, 2020 #76810 Rio L from None (1 Employee) Absolutely amazing host, used all their services, have been using their vps & minecraft for about 5 months now, still using them Overall RatingEase of UseFeaturesValue for MoneyCustomer SupportLikely to Recommend 2 of 3 people found this review helpful. Did you find this review helpful?