Exago
★★★★★ 5.0 · 7 Reviews
What is Exago?
Exago Smart - the leading collaborative innovation software connects you to your people's ideas when you need them the most. The US-patented solution activates your workforce's collective intelligence to speed up business transformation. Trusted by Fortune500 and top firms, Exago Smart is used by clients such as Barclays, Liberty, Ageas, Unilever and Carrefour. Available in app and desktop version, Exago also offers solutions and services to support companies open innovation programmes. **HOW DOES IT WORK?** **Builds up engagement and ongoing collaboration**: Exago continuously mobilises your team’s expertise and different profiles, getting them to find ideas and solutions together, anytime, anywhere. **Adapts to your process**: As your company moves forward, the software adapts to your idea management process and easily scales to new languages and countries. **Eases idea management**: Exago innovation app helps you manage your idea workflow end to end and facilitates your decision-making process, by identifying the smarter solutions. **Measures results on time**: At any moment of your challenge cycle, the comprehensive reporting engine and KPI dashboard allow you to cluster process outcomes and assess your initiative status. With over one million users, the Exago product editions are designed to facilitate and support the evolution of your innovation management programme, meeting specific needs: - The **Exago SMART** collaborative innovation app speeds up your business transformation, by connecting to your people’s ideas, anytime, anywhere. - **Exago OPEN** expands your innovation reach to harness new ideas, insights and communities beyond corporate borders.
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Exago Reviews (7)
- ★★★★★7
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Exago delivers a professional innovation platform that users consistently praise for its practical approach and responsive support. All seven reviews award five stars, citing the software's ability to democratize idea-sharing across organizations and generate actionable insights quickly. Users highlight ease of use, strong gamification features that drive engagement, and a team known for active listening and creative problem-solving during implementation.
The main friction points are modest and technical. Several users want more customization autonomy over the platform's appearance and workflow configuration, though some editions offer greater flexibility than others. A few mention desires for better integration with existing systems like Protheus ERP, faster deployment of UAT changes to production, and enhanced internal capabilities for making configuration adjustments without vendor support. One user suggested improving the front-end communication layer. These gaps are noted in isolation and do not dominate the feedback. The consistent theme across reviews is that Exago's support quality and collaborative approach during setup offset minor feature limitations, making it a reliable choice for companies serious about structured innovation programs.
★★★★★
Monday, December 28, 2020
““Ding makes the difference” Overall: The experience has been quite…”
“Ding makes the difference” Overall: The experience has been quite good, highlighting the professionalism and spirit of sharing and building the EXAGO team. Always available to improve each step, always in active listening with customers, is indeed remarkable and we could not fail to highlight this point. Pros: It is quite complete and able to build the entire route and include all stakeholders. It enables results online, giving the management team the freedom of full access and personalized management. We call it DING and within our company it has become a reference. Cons: We feel the need to use a more communication layer, to have a news roll on the front page and to use the initial banner in a more active way.
★★★★★
Monday, December 28, 2020
““Excellent innovation software” Pros: It's a practical and easy-to-use tool,…”
“Excellent innovation software” Pros: It's a practical and easy-to-use tool, and helped us to generate several insights and innovation projects in a short time, generating gains for the company. Cons: There's yet no integration with Protheus, our ERP.
★★★★★
Monday, December 28, 2020
““Fostering innovation since 2009” Pros: It's a software that truly…”
“Fostering innovation since 2009” Pros: It's a software that truly enhance innovation throughout all the company. With this software everyone can share their ideas, discuss them with the peers, invest on other ideas. It really democratize the innovation process. Cons: I would like to be autonomous on the customization of the look and feel of the software.
★★★★★
Tuesday, October 16, 2018
“The Exago Innovation is a dynamic company with professional excellence.…”
The Exago Innovation is a dynamic company with professional excellence. With the 'People @ Liberty' program, the Liberty Seguros had the pleasure of working together with Exago Innovation. Together we have created value for both companies.
★★★★★
Tuesday, October 16, 2018
“Ideal solution for ongoing strategic innovation support - rich feature…”
Ideal solution for ongoing strategic innovation support - rich feature set, great support from Exago. We used Exago to support an innovation initiative involving a very spread out population. The Exago services team led us very effectively through the design of our program and the configuration of the platform, from phases to challenges to incentives. Recruitment was a challenge because our participants work for many different organizations, but the Exago team was very creative and persistent in supporting our efforts. Management of the platform aspects of the program was very smooth, and the Exago team were very responsive to any questions or requests.
★★★★★
Tuesday, May 29, 2018
“Great tool to get ideas for strategic business challenges and…”
Great tool to get ideas for strategic business challenges and to quickly identify the best ones, easily tracking results - The solution is quite adaptable and allows for several customisations, which is great since we wanted to configure our own innovation workflow - The strong gamification mechanisms seem to efficiently promote employee engagement and sustain participation - It's easy to use - The support team is great and all shared expertise was insightful The solution was used with our client to engage employees in strategic challenges we had defined. It also allowed us to generate insights around those challenges to leverage the ideation stage. We were able to get many really interesting ideas for the challenges, with strong levels of participation. We felt everyone was motivated to take part in the company’s innovation programme. Exago Start, their entry-point innovation platform, is a good solution for someone searching for a simple tool to implement an innovation initiative quickly. For companies looking for a more adaptable solution, and who are more experienced with innovation management, Exago Smart edition has additional flexibility in the workflow and key configurations. Even with 8 languages available, the tool seems prepared for global initiatives with Google translation integration.
★★★★★
Thursday, March 8, 2018
“Very impressed with the overall service and functionality Pros: The…”
Very impressed with the overall service and functionality Pros: The ability to have multiple idea selection criteria is what really sets this software apart. It allows you to tailor the experience inn a way other platforms do not. It's also very intuitive and does a great job of organizing the artifacts so that they all get a fair viewing. Cons: think some improvements could be made in terms of the pace at which UAT changes are put into production. Also, in some instances, it would be better if someone internally was able to make changes as long as they had the right level of training.
