What is FlowCentric?
Established in 2000, FlowCentric Technologies (Pty) Ltd is a privately-owned software development company that delivers business process management (BPM) software and business management solutions to an international market. With robust international development, services, and support teams, the company is well-positioned to provide quality technology solutions and support to our geographically diverse community. FlowCentric Processware is a business process management (BPM) platform that enables companies to develop digital form-based applications. FlowCentric Processware is ideal for organisations that want to embrace digital transformation, innovate easily, gain results quickly and encourage the development of new process-driven applications. As such, the BPM platform is widely used by medium to enterprise companies, in multiple business sectors, to digitise, automate, and integrate business-critical processes. Organisations are charged for the number of user licences that they require, and not for the amount of processes that they automate. This makes FlowCentric Processware the perfect BPM platform for companies that are serious about implementing digital transformation and increasing efficiencies across their business.
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FlowCentric Reviews (7)
- ★★★★★5
- ★★★★★2
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
FlowCentric Processware is a strong fit for businesses seeking to automate workflows and improve process visibility, with near-universal praise from users but some friction in initial setup.
Users consistently highlight the software's ease of use and quick implementation, particularly for end-users running day-to-day tasks. The platform excels at automating manual processes, reducing paper and approval times, and delivering audit trails and accountability. Multiple reviewers noted that it integrates well with existing systems (ERP, accounting, design tools, G-Suite) and scales as business needs evolve. Transparency across departments and the ability to identify bottlenecks through activity tracking were also frequently mentioned benefits. One user praised the flexibility to handle both simple and complex processes without requiring substantial training.
The main drawback surfaces during development: the Process Suite learning curve can be steep initially, and the standard search functionality in data views could be more responsive. One reviewer noted these gaps are addressable through customization. The software appears best suited for organizations with dedicated process developers who can absorb the upfront learning investment. For end-users and managers, adoption barriers are minimal. Pricing was cited as favorable compared to ERP system replacements, though no specific costs were mentioned across reviews.
★★★★★
Monday, April 25, 2022
“Comments: FlowCentric Processware enabled our business to add value to…”
Comments: FlowCentric Processware enabled our business to add value to our clients, improving their operational processes and ensuring a more controlled, auditable business system Pros: It provides a more controlled & automated environment for the current demanding workspace most businesses find themselves into. Cons: Standard data view search functionality can be improved with a more responsive auto-find searching functionality. However, this can be achieved through customisation.
★★★★★
Monday, April 25, 2022
“We use it for project file management, internal payment requisition,…”
We use it for project file management, internal payment requisition, cash flows, reporting to dashboard software and drawing data from ALL our other software systems such as design, accounting and apps. Integration with G-Suite is also possible. We are continually developing processes which makes FlowCentric Processware very scalable as we develop new avenues. This is a very good process flow and business automation software and will certainly assist in ensuring with compliance to internal processes, business rules and even legislative requirements.
★★★★★
Monday, April 25, 2022
“It transformed the way we do our work and we…”
It transformed the way we do our work and we understand our processes better now. New users adopt it easily and anyone can use it with ease. Information is easily available, there is transparency in our activities and people can account for late delivery of tasks. People can work from multiple locations hence we saved a lot of time and money on travelling. RouteTo users keep the work going in the absence of primary users. We can track performance based on date & time the activity moves from one approver to another and therefore identify bottlenecks. It bridged the barriers across departments, as well as up and down the organogram hence efficiency. Therefore, we are able to achieve targets that were never met from the beginning of the project. You can configure almost any process with ease, and it is very easy to use. It keeps track of your activity history and if you like, you can keep certain fields visible to all or certain subsequent activities. You can also show certain us
★★★★★
Monday, April 25, 2022
“I love the product. I use it everyday, and everyday…”
I love the product. I use it everyday, and everyday we find new and exciting ways to make processes better. Everything, from its ease of use to the flexibility the software gives you in implementing processes. Simple processes are really simple and quick to implement while the software still gives you the ability to implement, and streamline, really complex processes making it easy to automate any business process throughout the organisation.
★★★★★
Monday, April 25, 2022
“Pros: FlowCentric Processware made it easy to build custom business…”
Pros: FlowCentric Processware made it easy to build custom business processes which are actionable, traceable and auditable. This ensures end to end insight into the status of a process, where the current responsibility lies and what the reporting structure is. FlowCentric Processware is an integral part of our enterprise mining software platform. Cons: Processes can be developed using the FlowCentric Process Suite application and it is a steep learning curve at the beginning to get to know the full suite
★★★★★
Monday, April 25, 2022
“With FlowCentric Processware, manual work can be automated which results…”
With FlowCentric Processware, manual work can be automated which results in a paperless environment. Less paper = Less cost! It also makes response time quicker as managers are able to approve processes without being in the office as opposed to physically signing a form. Quicker response time = Improved customer service Ease of Use - Development of processes is not complicated. User friendly - Not much training needed for users to utilize the processes.
★★★★★
Monday, April 25, 2022
“Quick implementation, ease of use, value for money (fraction of…”
Quick implementation, ease of use, value for money (fraction of what it will cost to change an ERP system), flexibility, efficient and effective. There's so much one can do with FlowCentric Processware that requires a lot of effort to do on an ERP system. FlowCentric Processware integrates with any ERP system. Response times are quick and this adds to the user experience. FlowCentric Processware can be used to automate almost every manual transaction. It's audit function is remarkable. Automated notifications and escalations ensures no slippage. The user interface is simple and effective. Very little training is required from inception. The vacation rules function is very useful for businesses with a rotation system. FlowCentric Processware enables one to lock in business rules and the Delegation of Authority (DOA) to ensure compliance. FlowCentric Processware enable the user to track pending tasks at any given time.
