GSMtasks

GSMtasks was founded in 2015 to make the everyday work of businesses managing a mobile fleet of drivers, couriers & technicians easier. This must-have tool allows you to raise customer expectations without increasing costs.

Our trusted last-mile delivery solution is used by thousands of companies across dozens of industries including food and beverage, retail, e-commerce, furniture, pharmacy, and more. GSMtasks allows companies to increase the efficiency of their staff, improve customer service, and analyze delivery productivity with the analytics tool!

GSMtasks makes it easy to plan daily tasks and employees, reduce fuel costs, & boost work efficiency with route & task optimization.

We offer an intuitive app for employees, a real-time web dashboard for dispatchers, and automatic SMS notifications and employee tracking for customers.

If you own an online shop, all orders will be converted into tasks for your delivery personnel in GSMtasks in seconds. If you choose to create tasks manually, GSMtasks will still optimize all the routes for your drivers and make dispatching easier than ever. You will save valuable working time and fuel as well as boost customer satisfaction rates with fast deliveries.

In today’s highly competitive market it is more vital than ever to begin remodeling your business to compete with the bigger players on the market. GSMtasks' last-mile delivery solution is one such tool to level the playing field. GSMtasks improves all aspects of delivery and task completion for both your employees and customers!

FEATURES

• automated routing - enter all your tasks and follow the most efficient route to all your destinations;
• live tracking - know where your drivers are and how every task is progressing in real-time;
• complete overview - our easy-to-read map gives an overview of your drivers’ locations, route plans together with in-progress and scheduled tasks;
• customer notifications - keep customers up to date through automated or manual SMS and email notifications;
• drag & drop - manage all your tasks with an easy drag-and-drop function (in management and calendar view);
• custom meta-fields - help your fleet perform better by adding custom meta-fields to task descriptions for any necessary details;
• a mobile app for drivers - give drivers up-to-date information to stay on top of their daily tasks;
• fleet analytics - put user-friendly, correct, and easy to understand data to the best use for the growth of your company;
• digital documentation - you and your customer can provide all the needed documents or photos digitally;
• signature capture - fulfill all delivery requirements digitally and upload signatures to documents;
• fast proof of delivery function - send signed documents to customers immediately upon having performed the delivery.

YOU CAN ALSO

• schedule recurring tasks based on the needs of your day, week, or month;
• use our standard proof of delivery or design your own;
• integrate with existing systems to provide a seamless flow of information;
• pull your data with Eat24, Grubhub, etc, and optimize your mobile workforce;
• integrate with all the main navigation systems (Google Maps, Waze, Sygic, etc.)

BENEFITS

Companies using GSMtasks have seen a significant improvement in their employee's working conditions and a boost in their customer satisfaction rates.

Drivers using the GSMtasks app can:

• access GSMtasks via iOS and Android mobile applications;
• view their tasks for each day on the map & as a list;
• know the estimated time of arrival and the duration of each delivery/task;
• use well-known navigation apps and follow their suggested routes;
• contact customers directly via the mobile application when needed;
• receive information when a delivery/task is updated or canceled;
• send automated notifications with tracking links to customers to let them know they are on the way.

Back-office workers using GSMtasks will:

• work more efficiently with automated tasks & delivery optimization;
• communicate with the front office more effectively and resolve issues faster;
• send bills and documentation to customers faster.

Your customers will:

• benefit from increased service quality including regular on-time deliveries;
• know when to expect deliveries with accurate ETA's;
• be able to change the delivery time when needed;
• receive notifications at each or chosen steps of the delivery process;
• know they’ve chosen a carrier that limits its carbon footprint by maximizing delivery - efficiency & reducing paper consumption.