iWebFusion

iWebFusion Reviews

Serchen Index

74.02
45 Reviews

iWebFusion Reviews

4.9

Excellent!

45 Reviews

Last reviewed on
12 June 2024

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Monday, July 1, 2024

iwebfusion can custom anything which is sooo great.
Dual E5-2699v4(44 cores),512GB RAM
Quad E5-4650v2 (40 cores / 80 threads),512GB
AMD Ryzen 9 7950x 128GB
AMD EYPC 9654 96cores 512GB
We are a reseller company,so we need different specific. they really can custom anything. Support is great

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Sunday, August 1, 2021

Good prices, local (same state) servers, easy setup and super fast responses to tickets.

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Wednesday, July 21, 2021

PRO: I've been a customer less than a month, but so far (*knock on wood*) the servers have been solid. No downtime, none of the issues I had with the previous provider. I was with ServInt for 12 years, but once they sold to Leaseweb everything went down hill from there. The price is very reasonable. I'm getting much more RAM and disk space for less than I was paying with the previous provider. Jacob, the company founder, rocks. He knows his stuff, he has a very "mellow vibe" about him that comes from when someone knows what they're doing. Honestly, it's rare in web hosting. I'm female, I've been doing hosting for 17 years, and I've had more than my fair share of male techs with an attitude wanting to challenge what I knew to be true. The few pre-sales convos I had with Jacob I didn't get any of that nonsense. CONS: Jacob is only one person. Because if you could clone him and staff all support shifts with his clones....well, no company could afford that. The support staff is a real mixed bag, and I'm trying to be generous here. They're all polite, at least there's that, but they're simply not addressing my support requests, not reading the ticket. It's a big problem with ALL hosting support techs, I know, and I also know it's a tight labor market. I submitted a ticket with a very clear question and listed steps I'd taken to troubleshoot it. I like to be proactive. Each scanned the ticket to varying degrees, but missed the MAIN question, which I not only made clear, it was the subject line of the ticket. The last tech to reply suggested that "someone with a computer with the IP of [IP]" must have access to my account. The IP in question? The server's IP. The one I rent from iWF. *sigh* iWF migrated my accounts over from the previous provider. Most of it went fine, but 2 databases didn't get transferred over. I'm torn between thinking "mistakes happen" and "How *could* that kind of mistake happen?" BOTTOM LINE: The plan I purchased is supposed to be managed. But after my experiences with their support, I have ZERO faith in most of their support staff. I won't be asking them for anything. I've been doing this for 17 years, I'm used to knowing more than tier I and II support. But they need to have at least a clue, or enough of a clue to pass my ticket up the chain. And these guys tonight...SMH At the same time, the servers seem solid, the price is right. I'll hire an outside company to cover maintenance and call it a day.

2 of 3 people found this review helpful.
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Tuesday, July 20, 2021

I have had very little issues with IWFHosting, but on the occasions that I do (like once every 3-5 years) everyone has been superbly responsive and quick to fix the issue.

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Monday, July 19, 2021

Very quick replies and solutions. Great job guys!

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Thursday, July 15, 2021

I was in the market for a new hosting after being repeatedly frustrated by "support" that would answer once every 4 days with useless and tone-deaf advice (No I'm not exaggerating). So I Googled around and found out about IWF. It started with a hitch and I was about to leave, but their support is so outstanding they made me stay. Faster and more helpful than anything else I've ever tried (quite a few). Kudos to you IWF!

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Friday, July 9, 2021

Shout out to Evan for taking care of this so quickly!

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Wednesday, June 23, 2021

Ticket was resolved quickly. Thanks guys

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Friday, June 11, 2021

Evan was awesome. Everyone who I spoke with pre-sales and post-sales have all been great. Jacob was especially knowledgeable and helpful, and convinced me to make the switch (from a server provider I've been with since 2008). I hope my experience with iWF continues to be as positive as it's started out.

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Monday, May 24, 2021

I am a web development newbie, and the tech support is fan-freaking-tastic. I google my issue, poke around, but before I go insane, I connect with tech support and they help me. They're always available, very professional, and quite helpful!

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