What is Line2?
Line2 is a cloud-based business phone service that lets you talk and text across all your devices with the simplicity of an app. Simply sign up for a Line2 number, and you'll have a second phone line to give out for work or when you don't want to share your personal phone number. For individuals, it’s an easy way to keep work calls and texts separate from personal ones. For small businesses, it’s a full-featured VoIP phone service that gives you and your team a professional phone line on your existing devices.
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Line2 Reviews (1)
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Review Summary
Generated using AI from real user reviews
Line2 leaves users unable to use basic service and unwilling to help without compromising privacy. This single review describes severe problems across multiple fronts: calls failed immediately with confusing limitations, support was unresponsive and even disconnected a call, and the company demanded access to confidential client phone numbers as a condition of troubleshooting. The reviewer made repeated contact attempts over weeks without resolution. Beyond the technical failures, the reviewer felt the support team's behavior was suspicious and treated the experience as a dealbreaker serious enough to justify paying more elsewhere. There is no offsetting praise in this feedback.
★★★★★
Tuesday, August 25, 2020
“So I signed up for Line2 after doing some research,…”
So I signed up for Line2 after doing some research, clearly not enough. Immediately had issues; I have a paid for service that is supposed to offer nearly unlimited calls; however, the first call I made a message popped up saying my plan was only good for other people with Line2 phone service. HUH?!?!? I wrote customer service. I got an auto reply. The next week starts and I have written again, I called support who disconnected the call and didn't call me back. Long story short it took a total of three calls and several emails to STILL NOT BE ABLE TO USE THE PHONE PROPERLY. Add to that they wanted me to supply them the phone numbers I was trying to call. My confidential clients' phone numbers and basically told me if I didn't supply them those numbers they would not work to fix the issue. WHAT?!?!?! This company is simply put NOT READY FOR PRIME TIME. Customer service is inept. Tech are certainly suspicious. I'll pay more but get what I need.
