What is MyComplianceOffice?
MCO (MyComplianceOffice) provides compliance management software that enables companies around the world to reduce their risk of misconduct. Our powerful platform lets compliance professionals demonstrate they are proactively managing the regulated activities of employees, third-party vendors and other agents of the firm. Available as a unified suite or à la carte, our easy-to-use and extensible SaaS-based solutions get clients up and running quickly and cost-efficiently. We’ve built our passion and proficiency for compliance automation into every product, empowering clients of all sizes to maximize technology to minimize conduct risk.
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MyComplianceOffice Reviews (4)
- ★★★★★1
- ★★★★★1
- ★★★★★0
- ★★★★★0
- ★★★★★2
Review Summary
Generated using AI from real user reviews
MyComplianceOffice receives sharply divided feedback, with users either praising implementation and support or reporting serious functional problems.
Satisfied users highlight smooth implementation, responsive customer service, and an intuitive interface that requires minimal employee training. They also value additional services like data capture support. These customers report positive onboarding experiences and feel the software integrates well into their workflows.
However, multiple users describe the platform as poorly designed with a clunky interface where basic tasks are confusing. Critical data issues emerge repeatedly: trades disappear when edited, recorded transactions don't sync to quarterly holdings reports, and automatic calculations of holdings malfunction. Users also cite inability to export data to Excel and report that the company charges clients to fix what they see as coding defects. Support responsiveness is questioned by at least one long-term user.
The gap between these accounts is substantial. If the software works for your use case, support appears capable. But potential buyers should probe carefully whether the platform handles holdings management and trade recording reliably—these appear to be areas where some implementations fail significantly.
★★★★★
Thursday, May 26, 2022
“Fantastic customer service. Our implementation was easier than we expected.…”
Fantastic customer service. Our implementation was easier than we expected. So far, the software seems easy to use and our employees aren't complaining - and that's a good thing!
★★★★★
Thursday, April 30, 2020
“One of the worst designed portals. Simple things don't make…”
One of the worst designed portals. Simple things don't make sense and is very frustrating, clunky interface. Can't export data out in excel. The transactions already recorded won't show up in the quarterly holdings so then you have to go back and look at every single trade. Not only that, when you edit a trade in your holdings and save changes, the entire security record will just disappear from your holdings. Automatic calculations of holdings is severely flawed. Overall a very unreliable tool not ready for prime time.
★★★★★
Wednesday, September 23, 2015
“Used it for over a year. Support is slow to…”
Used it for over a year. Support is slow to respond. Software programming is very poor. Charge client to fix poor code. Do yourself a favor and get any other product out there.
★★★★★
Monday, August 29, 2011
Alphastrategypartners“I had an excellent experience with Terranua and all the…”
I had an excellent experience with Terranua and all the staff over there. Any issues I experienced were dealt with promptly. I like the way the product looks and feels. I most like the additional services around data capture.