Sunday, August 8, 2021 #97305 Geoff G from BIG4 Emu Beach Holiday Park Pros of NewBook: Everything. It is simple, user-friendly and self-explanatory and makes working long hours daily on the system a breeze. I have found over the 5 years we have been with Newbook to be a pleasure and a breeze. It has been designed for everyday users with simplicity and ease. If you ever run into a problem, the crew at support are always happy to help, and it is always with such ease (and they don’t laugh or judge when you have those silly “duh” moments when the solution was right in front of you!) I would highly recommend anyone to use NewBook. Did you find this review helpful?
Thursday, July 15, 2021 #97306 Carolyn V from Lois Buckett Real Estate NewBook has an impressive amount of features. It’s quite exciting to know you can do so much on this platform. We are excited to work on marketing strategies and customer feedback via the platform. Did you find this review helpful?
Monday, June 28, 2021 #97308 Donna C from Mandurah Caravan & Tourist Park The training and updates provide great support and are relevant to everyday operational requirements. In particular, the support desk is so dedicated and creative. They truly assist the business to maximize the use of the platform and management system to the benefit of the individual business. The new updates have some incredible developments – they are solution-driven. The regular improvements provide a competitive edge for our business as the system is continually updated to promote current best practice. NewBook is far more user friendly and sophisticated. The reports and customisation is fabulous. Did you find this review helpful?
Friday, May 7, 2021 #97307 David H from Aussie Chillout Total Package for Managing My Vacation Rental Business The pros of using NewBook: Total management of all of my 7 short-stay holiday rental properties and 1 permanent rental. Creating contact templates for emails and SMS that automatically goes out to guests, cleaners, repairs & maintenance means that I don’t have to employ anyone. Newbook does it all for me. It makes everything re: booking a breeze. Customer Service is excellent and you will wait on the phone for less than one minute. Most things are fixed over the phone with TeamViewer. If not they get back to you that day or within 24 hours or less. FANTASTIC. I would not even consider swapping to another property management software to manage my short stay holiday rental business. It is like having an employee without paying wages, sick leave, rec leave or long service leave. Newbook does not argue with me and does its job. On a few occasions where there is an issue customer service and support come to the rescue. Did you find this review helpful?
Tuesday, April 20, 2021 #97309 Lisa M from Amaroo Holiday Park I was a dedicated RMS supporter, having been with them for 11 years, it was all I knew… and I am extremely loyal. Changing to NewBook was not an easy decision, but you caught my eye with all the new technology you were offering and the dedication to your product. I am thrilled with my decision to move to NewBook, and my only regret is not moving sooner. I was putting up with an inferior product for too long. As an owner of an accommodation place for 11 years, the biggest benefit to us is direct bookings and we are so excited to get our outdoor kiosk… can’t wait. Did you find this review helpful?