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Nixxis

★★★★★ 4.5 · 2 Reviews

What is Nixxis?

Nixxis is a provider of contact centers and customer interaction solutions since 2006. With 100.000 installed seats and 1 billion minutes calls per month, Nixxis Contact Suite has proven its reliability on all 5 continents with the highest productivity in the market. A world class recognized professional service allows more than 1000 customers to benefit from help and support around the clock. Is it by its functionalities or ergonomics, innovation remains the keyword at Nixxis. "Excellent product! The best in monitoring, measuring en routing your contacts. Completely open with APIs so its easy to connect your other applications (like ERP)"? Universal Telecom "Great Tool !Impressive possibilities - opens opportunities of cost saving and increase of efficiency"? Webhelp "This is a flexible suite that allows a lot of fluidity and a good cost, this solution allows us to implement our campaigns very quickly despite the constraint of accessibility."? VIPP Interstis "COMEARTH has been using Nixxis for several years now and can only congratulate itself on its choice, so we can only applaud this solution ..."? Comearth "A premium multichannel tool for contact centers with a very responsive and dedicated support team."? MultiCom "Very stable as a solution, very fluid and rich in functionality"? Proxicall

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Nixxis Reviews (2)

4.5
★★★★★
2 reviews
  • ★★★★★1
  • ★★★★1
  • ★★★★★0
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Review Summary

Generated using AI from real user reviews

Nixxis earns strong marks as a multichannel contact centre tool, though feedback is limited. Both users praise the company's responsive support and hands-on implementation help. One reviewer highlights how Nixxis helped rescue a struggling marketing setup and improve overall operational efficiency through direct project management.

The limited review set makes it hard to identify common pain points or weaknesses. Pricing, ease of setup, and feature depth aren't discussed in detail. If you're evaluating Nixxis for contact centre or multichannel communications work, these reviews suggest reliable support is a strength, but you'd benefit from testing the platform yourself and checking references in your specific use case.

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