What is Nutshell?
Nutshell is a sneaky powerful growth software platform that helps sales and marketing teams work together to win more deals. Simple enough for any team and sophisticated enough for any business, Nutshell offers easy to use CRM, sales automation, and email marketing features, unlimited data and contact storage, and world-class live support. Nutshell works because it inspires your team to use it, maximizes the time they actually spend selling, and helps you close more deals and grow revenue. Nutshell integrates with the software small businesses already use, including Google G Suite/Gmail, Microsoft Office/Outlook, QuickBooks Online, Constant Contact, Mailchimp, Intercom, and Slack. Every Nutshell subscription includes unlimited data and contact storage, friendly customer support from real human beings, and fully customizable reporting tools. Founded in 2009, Nutshell works with thousands of small businesses and has been named a top CRM for both user-friendliness and affordability. In 2021, Nutshell released Nutshell Marketing, which allows Nutshell customers to design and send beautiful marketing emails and instantly measure their engagement, directly out of Nutshell. Nutshell Marketing seamlessly connects to your CRM data, so you can target custom audiences in a snap and manage all your outreach out of a single tool. Learn more about Nutshell Marketing at https://www.nutshell.com/marketing/
Alternatives to Nutshell
CreatioSpotlightCreatio is the leading provider of ONE platform to automate industry workflows and CRM with no-code and maximum degree of… Learn more about Creatio.
Lunar CRMSpotlightBespoke CRM solutions tailored for your business. Perfect for finance brokers for pensions, mortgages, life insurance and… Learn more about Lunar CRM.
Teamgate Sales CRMSpotlightTeamgate is an easy-to-use, yet extremely powerful CRM for SaaS and Sales Teams of all sizes. With unmatched sales analytics and… Learn more about Teamgate Sales CRM.
CapsuleCapsule is an easy to use CRM designed to help businesses stay organized and build strong customer relationships. It… Learn more about Capsule.
HubSpotHubSpot is a leading provider of inbound marketing, sales, and customer service software, known for its innovative approach to… Learn more about HubSpot.
eWay-CRMeWay-CRM is a solution integrated into the familiar environment of your Outlook from Microsoft. Manageable through a variety of… Learn more about eWay-CRM.
SalesforceSalesforce is a cloud-based customer relationship management (CRM) platform that provides a range of tools and services to help… Learn more about Salesforce.
Simply CRMGain more customers, optimize your business and earn more money - with Simply CRM. Simply is the CRM you will actually use: … Learn more about Simply CRM.
AttioAt Attio, we believe managing relationships should be as dynamic and intelligent as the businesses that use them. That’s why… Learn more about Attio.
SalesNOWInterchange Solutions, based in Toronto, Ontario, Canada, has been developing CRM solutions since 1997 and is the maker of… Learn more about SalesNOW.
Nutshell Reviews (3)
- ★★★★★1
- ★★★★★2
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Nutshell earns consistent praise for being easy to use and delivering real business results at a reasonable price.
Users highlight responsive customer service, with one reviewer receiving multiple replies within an hour from the same support person. The platform's core strengths include intuitive report creation, automated contact workflows, and mobile access. One user credited Nutshell with driving measurable growth in customer traffic and sales. Compared to competitors like Zoho, reviewers find it notably simpler to navigate.
The main friction point is the AI bot, which users say doesn't always provide complete answers or clear navigation guidance. This appears to be a gap in the self-service experience rather than a flaw in the core CRM functionality. For buyers prioritizing straightforward usability and responsive support over advanced AI features, the trade-off seems acceptable.
★★★★★
Friday, July 18, 2025
“Their customer service is outstanding -- I received 2 replies…”
Their customer service is outstanding -- I received 2 replies within an hour, and answered by the same person. Their AI bot is not the best, it doesn't always answer completely or tell you where to find what you need to click on. Overall, it's inexpensive and gets the job done. And wayyyy easier to use than Zoho.
★★★★★
Wednesday, June 11, 2014
SDS Survival Supplies“Nutshell is easy to use, yet powerful, Sales and Customer…”
Nutshell is easy to use, yet powerful, Sales and Customer Management Software with intuitive report creation and dissemination, automated sales contact creation and availability on mobile platforms.
★★★★★
Monday, March 3, 2014
“This product has been an asset to me and my…”
This product has been an asset to me and my business. I've seen a significant growth in customer traffic and sales since I've been using Nutshell. Would highly recommend to anyone looking to grow.
