Palo Alto Software
★★★★★ 1.0 · 1 Review
What is Palo Alto Software?
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Palo Alto Software Reviews (1)
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Review Summary
Generated using AI from real user reviews
Palo Alto Software's customer support fell short for this user. When they reached out with an installation technical issue, support responded with a generic link to another customer's comment rather than actually addressing the problem, leading them to cancel their order. Based on a single review, it is impossible to assess the broader reliability of the product or support team, but this user's experience with response quality was poor enough to abandon the purchase entirely.
★★★★★
Monday, January 7, 2019
“I contacted their customer service to get help on an…”
I contacted their customer service to get help on an installation technical issue, after one day they send me a link for another customer's comment on a similar issue, which was totally useless. I cancelled the order.
