It is a valuable tool for customer-centric businesses.to capture customer feedback and offers a measure of customer satisfaction. The feedback software accounts for a seamless and flawless capture of customer feedback.piHAPPINESS has a range of applications that include:
Collecting and Building Feedbacks and Surveys
piHAPPINESS survey builder assists in building beautiful and customized surveys.
Multi-channel feedback: Captures customer feedback via multiple modes including Android Tablets, iPads, Automated Kiosks, and Web.
Multi-lingual feedback: The feedback software supports more than 90+ languages and enables the customer to give feedback in their desired language.
Customizable Reports and Robust analytics
piHAPPINESS offers customizable reports and allows to view reports in multiple forms for easy interpretation of data. Receive real-time customer feedback round the clock for a whole year. Schedule to receive daily, weekly and monthly feedback reports delivered to your inbox and keep track of customer feedback round the clock.
Robust analytics helps gain critical insights offering comprehensive customer experience and satisfaction.
Drill-down Reports and Resolves Issues
Analyze data focus on areas that warrant improvement based on customer feedback. Act swiftly and resolve the issues efficiently to improve customers delight.