What is Planbox?
Planbox is the pioneering agile innovation management platform software provider for full lifecycle Innovation Portfolio Management, Emerging Tech Empowerment and Ecosystem Enablement. As the most robust and scalable platform on the market, we empower our clients to discover, collaborate and capitalize on the best strategically aligned concepts with their ecosystem of employees, customers, suppliers, partners, startups, academia, government and the general public to pursue breakthrough innovations, create a sustainable continuous improvement program, build a framework for corporate venturing and action on consumer insights. With over 20 years of domain expertise, 400 enterprise deployments, 5M participants and $10B of realized ROI for customers, Planbox’s AI-powered cloud-based agile innovation solutions accelerate business outcomes for some of the world’s most recognized brands, including Whirlpool, Dow, Novartis, ExxonMobil, Cargill, Bobcat, Honeywell and Sun Life. In 2020, Planbox acquired IdeaConnection, the best-in-class open innovation platform and expert solver network. IdeaConnection by Planbox provides access to millions of diverse and brilliant minds and a global network of 20,000+ multidisciplinary experts and world-class facilitators in more than 180 countries, with an 80% solve rate for open innovation services such as public and confidential challenges, crowdsourced tech scouting and prior art search.
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Planbox Reviews (9)
- ★★★★★8
- ★★★★★1
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Planbox is overwhelmingly praised by users, with eight of nine reviews giving it five stars. Users consistently highlight the platform's ease of use, flexible workflows, and collaboration features as major strengths. The tool excels at centralizing idea management, automating reporting, and enabling threaded discussions across organizations. Several reviewers note that Planbox successfully handles complex, structured innovation processes that other solutions couldn't accommodate, and the support team receives specific praise for responsiveness and expertise.
The platform's customization options and white-label capability appeal to enterprises with specific needs. Users appreciate concrete features like the Results Engine for quick reporting, the flash form for meeting-based idea collection, and the ability to run challenges focused on particular business problems. The licensing model—based on concurrent challenges rather than per-user seats—works well for some organizations, though one reviewer notes this approach has trade-offs depending on your structure.
The single four-star review confirms the product's strength in usability and customization but offers no critique, suggesting satisfaction without exceptional enthusiasm. Across all reviews, no significant pain points or limitations emerge. Users report tangible outcomes including improved employee engagement, faster innovation cycles, and strong ROI. The consistency of positive feedback suggests Planbox delivers reliably on its core promise of structured innovation management.
★★★★★
Tuesday, May 25, 2021
“We have the ability to accelerate our innovation concept development…”
We have the ability to accelerate our innovation concept development process Recognize our employees in the process Help build a culture of innovation Centralized innovation tool that is easy to manage new ideas and concepts We love the flexibility of the solution along with capability of building a reward store within it to help recognize the innovation efforts our employees provide to improve the long term view of the company. We love its simplicity and the fact that we can operate Planbox in two languages, spanish and english. The team we work with provides great service and expertise, and helps us really get the best value out of our program. We have a very detailed process and one that is quite elaborate and Planbox was the only solution that would allow us to manage this effectively. The support team always provides us with great help and advice to make sure we are optimal
★★★★★
Wednesday, November 28, 2018
“We use this tool for a few different reasons: 1)…”
We use this tool for a few different reasons: 1) collecting ideas for collaboration - great for allowing threaded discussions with other users. 2) using the flash form has enabled users to use this tool for collecting ideas during various meetings and gives the opportunity for commenting on the ideas submitted. 3) Results Engine has proven useful for a few groups by putting their spreadsheets into this tool they can now run reports and see the information at a glance instead of scrolling through spreadsheet columns. I like the fact that it is user friendly, it doesn't scare users to come in and submit ideas/comments or search for ideas. I also like the Results Engine module for the same user friendly experience, but with this it's so easy for the users to run reports that they can get their information how/when they need it. Also, the support team is quick to answer questions or problems.
★★★★★
Wednesday, November 28, 2018
“Innovation Central does exactly what it's supposed to do, and…”
Innovation Central does exactly what it's supposed to do, and it does it well. If you're looking to solicit ideas from across your organization easily, manage the funnel of the best of those ideas (as picked by experts), and have people collaborate on those ideas, then you definitely should include Imaginatik's portal in your short list. The analytics and features for evaluating ideas are excellent. Licensing really varies in this space: Innovation Central is licensed by "instance," or how many concurrent challenges you can run, and is independent of the number of users. This works for some and not for others, and Imaginatik will likely work with you to help you find the model that works best for your organization. Customization of what it does -- as a crowdsourcing tool -- is good. It's not amazing but it doesn't pretend to be, either. There's only so much you can, or even *should* do with a SaaS tool; keep this in mind!
★★★★★
Thursday, November 30, 2017
“Managing innovation, grouping innovation categories, centralizing innovation, managing collaboration and…”
Managing innovation, grouping innovation categories, centralizing innovation, managing collaboration and developing Innovation Pipeline and portfolio reports. To trigger innovation, we have to look outside of the company. Already there are cunning startups that have looked at each part of the supply chain of the insurance industry and disrupted them. The way they are changing the game is transformational. We, as an industry, can no longer ignore these active threats We leverage Planbox which brings innovation management to the next level by putting intelligence right at the decision points that are critical to developing breakthrough ideas. We have a very positive experience using Planbox and we have achieved tremendous ROI. We needed a highly structured process of innovation to succeed and Planbox allowed us to do this inside the solution and deliver on our needs.
★★★★★
Thursday, November 9, 2017
“What sets Planbox apart from others is: Focus on collaboration…”
What sets Planbox apart from others is: Focus on collaboration (offering a multitude of customizable features/tools) Automatic workflow (promotes collaboration, advocates transparency, minimizes administrative burden). Idea evaluation (efficiently view/communicate the stacking and ranking of ideas. Extensive reporting engine (customizable reporting, analytics, dashboards)
★★★★★
Thursday, July 27, 2017
“1- The PlanBox software is easy to use from both…”
1- The PlanBox software is easy to use from both an end-user perspective and an administrator's perspective. 2. Excellent value proposition.
★★★★★
Thursday, July 20, 2017
“Planbox is our system of record for IT innovation management.…”
Planbox is our system of record for IT innovation management. Flexible workflows can be tailored to match unique Black Box business processes - Cloud-based availability anywhere in the world where there is an internet connection - Improved communication of idea progress for both the idea submitter as well as product line owners - Simple yet effective dashboard with graphs, progress assets, and scoreboards which allow any user to quickly see the latest activity - A Challenges concept to focus idea generation around predefined issues
★★★★★
Monday, July 17, 2017
“Defining an Innovation Process for our company Employee engagement Innovation…”
Defining an Innovation Process for our company Employee engagement Innovation ROI Planbox software met our criteria of capturing and managing idea submission, automatically generating reports to monitor the innovation process, and the flexibility to customize business rules and automate communications. This has been a huge advantage for us to manage our innovation process and become really efficient at developing new concepts. We believe that Innovation cannot come from a single voice and using Planbox software invites many perspectives and input into each idea. As such, ERT will first release the software to its global employees, and in a second phase it will release custom communities for ERT clients to submit their ideas.
★★★★★
Monday, July 17, 2017
“Planbox's tool is self-explanatory and easy to use. It also…”
Planbox's tool is self-explanatory and easy to use. It also brings quite some flexibility and possibilities for customization. The fact that is white-labeled is great as well.

