What is SkillSurvey?
SkillSurvey is the leader in online reference checking, sourcing and credentialing, providing immediately useful insights to help employers make better hiring decisions. Its cloud-based referencing, sourcing and credentialing solutions answer vital questions that help organizations hire the right people for every role. SkillSurvey Reference® is the leading online reference checking solution that provides insight into future job performance and is proven to predict future turnover, hiring manager satisfaction, and performance ratings. An unmatched library of scientifically-designed surveys produces job-specific data employers can trust. SkillSurvey Source®, an extension SkillSurvey Reference, helps recruiters source, engage and manage a more robust candidte pipeline of talent through references and referrals. SkillSurvey Credential OnDemand® helps healthcare organizations onboard skilled practitioners faster with digital peer referencing that simplifies and enhances the credentialing experience for all participants. SkillSurvey makes the referencing, sourcing and credentialing process more efficient and effective — helping employers save time and money, grow revenues, and bring employees onboard faster.
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SkillSurvey Reviews (14)
- ★★★★★2
- ★★★★★1
- ★★★★★0
- ★★★★★0
- ★★★★★11
Review Summary
Generated using AI from real user reviews
SkillSurvey receives overwhelmingly negative feedback, with 11 of 14 reviews giving it one star, citing fundamental issues with the reference check process itself.
Candidates and their references criticize the burden and burden placement of the system. Users report that the 30-question survey is too lengthy and tedious, placing an unfair burden on references who are volunteering their time. Multiple reviewers object to candidates being forced to nag their references to complete the survey rather than hiring managers contacting references directly by phone. References also complain about lack of context—surveys don't specify the job title, company, or hiring manager—making it hard to provide meaningful feedback. One reference provider explicitly refused to share confidential information with an "online data company" without knowing who would use it.
The survey's blunt scoring system also draws criticism. Candidates report that scores of 6 or 7 out of 10 are treated as failures, even though many references don't give perfect scores as a matter of principle. The multiple-choice format is attacked as too rigid to capture nuance; reviewers argue that actual phone conversations would be far more informative. One recruiter praised the tool's high response rates and confidentiality, but this positive view stands nearly alone. Secondary complaints include billing issues, geographic limitations, and privacy concerns about data mining.
★★★★★
Wednesday, March 13, 2024
“I sent my references to these people. My references all…”
I sent my references to these people. My references all had very nice things to say about me. The company rescinded their offer based on this sham of a process. Most people think 6's and 7's are good, but it looks like if any of your references gives you less than a 7 on anything, it's considered bad. This is absolute nonsense, and there is no way to dispute or provide more references if needed. Had the company taken time to ACTUALLY speak to my references, they would realize that they missed out on a great employee. This system cannot understand nuance, and many don't ever give perfect scores regardless. Very very unfair to the candidate.
★★★★★
Monday, September 21, 2020
“I would give these grifters Zero stars if we were…”
I would give these grifters Zero stars if we were able to - terrible service, terrible communication, and they charged us for surveys that we did not order and then refuse to cancel the service.
★★★★★
Wednesday, August 12, 2020
“What quality candidate will be okay with asking all of…”
What quality candidate will be okay with asking all of their references to email skillsurvey if the email is not found in their junk, spam, and quarantine files? Seriously?
★★★★★
Tuesday, July 28, 2020
“I had to fill out this survey for one of…”
I had to fill out this survey for one of my students. I think it is very superficial and there is no space for nuance. Employers would be much better off just picking up the phone. Also, the survey request doesn't say what kind of position the evaluation is for, so I don't even know what the expectations for "average" are. This is the perfect way for an employer to get useless information. Also Skill-whatever seems to be just hunting for personal information - of the candidate as well as the references. Some company suddenly started sending me emails about positions that I have no interest in!
★★★★★
Thursday, April 16, 2020
“As a recruiter, this tool is a lifesaver. Especially being…”
As a recruiter, this tool is a lifesaver. Especially being in healthcare, it's really difficult to get ahold of people's references. SkillSurvey quotes 85% response rate in 2 days, I've found that to be pretty accurate, the better candidates are usually able to get their references completed faster anyways. The feedback on the reports is all confidential, at first, this was annoying, but we've come to realize the feedback is probably more candid this way. The source tool is good but it costs extra. Customer service is really good.
★★★★★
Monday, March 30, 2020
“I’m sharing my personal experience with this website. My company…”
I’m sharing my personal experience with this website. My company chosen this system to add the reference. The system is not working and there are many issues. No diversity! You can’t use reference out of US even is you did not select verify by text message. Do not you this system
★★★★★
Friday, January 31, 2020
“Creative works system provides an non profit sharing organization and…”
Creative works system provides an non profit sharing organization and fullness time job seekers creative works system Saco Maine
★★★★★
Thursday, September 19, 2019
“I was embarrassed that I had to ask old bosses…”
I was embarrassed that I had to ask old bosses and coworkers/clients to endure this process. 30 questions plus two comment sections is an unnecessary burden to place upon references that ARE DOING YOU A FAVOR with their time. It is an infringement on their time....
★★★★★
Friday, July 26, 2019
“This should be illegal, it is a total waste of…”
This should be illegal, it is a total waste of time. How can a company know thru a list of questions with biased answers (because only one of the answers given has to be picked) the personality and behavior of the candidate? Anyone can fill out a multiple choice test, regardless of the answer. We should gather together and file a class action suit
★★★★★
Thursday, July 4, 2019
“I provide references for about 20 of my former students…”
I provide references for about 20 of my former students and former employees each year. I receive a few Skills Survey emails every year. They do not provide the name of the company, the position, any name of a contact person, or anything else about the position for which my former student/staff member is applying. I will gladly talk with and send a letter to a specific hiring manager. However, I will not send confidential information about one of my former students or staff to an online data company such as Skills Survey, for them to interpret and use as they wish.
