Wednesday, December 12, 2018 #64275 Louise Kiernan from Care Plus Solutions We started with Skytoaster a few years back. The support service we got was excellent but has significantly deteriorated in the last few months. Calling support is useless. It is obvious their support is now done out of the country (some eastern European country, which they refused to say where). The help they give is generally useless. When asked to speak to the director of hosting, they said they couldn't forward our call. They also said they didn't have a direct number we could call and said we had to contact the admin office via the web. After 3 calls, we got the same answer. With a great deal of frustration and chasing down the key person, the issue got resolved. We now have a new problem and the usually email sent to "support" explaining ourissue, was met with no response whatsoever. Not even the usual auto-response acknowledging receipt of the email. 0 of 1 people found this review helpful. Did you find this review helpful?
Monday, October 10, 2016 Verified Review #49713 Mat Jones from Idea Bank Marketing We host quite a large number of sites and used to balance them through a variety of hosting solutions for various purposes. Once we started using SkyToaster, we decided to move all of them onto their hosting platform. The team is incredibly helpful, responsive and take all of the grunt work of server administration off of our plate.I highly recommend SkyToaster for their awesome support and solutions. They have helped us grow our hosting options and consolidate our billing. 3 of 3 people found this review helpful. Did you find this review helpful?
Friday, July 4, 2014 #18915 D. Strout Though I have only been with the company for a couple of months, I have so far from the service to be excellent. Patrick was able to give me a custom solution in their well-appointed Seattle location. The server has been fast and stable and I love their new control panel. I participate in the VPSBoard forum, which is where I originally saw their ad, & I was happy to see several SkyToaster employees participate there too. Though their managed solutions are somewhat pricy, all in all, I would not hesitate to recommend this company to anyone 5 of 5 people found this review helpful. Did you find this review helpful?
Thursday, July 3, 2014 #18909 YJ Tso from Sepia River I've been with Skytoaster for years now, moving from shared hosting to a VPS, and after working with nearly a dozen different hosting providers, I can't imagine a better home for my primary server. Skytoaster fan for life here, and they've gone above and beyond to earn that loyalty from me. Patrick and Sal are top notch guys. 8 of 8 people found this review helpful. Did you find this review helpful?
Thursday, July 3, 2014 #18905 Susan Ottwell While almost any shared hosting provider will pretty much do the job, the key factor in selecting a hosting provider has to be the service. As a 25-year veteran of working with computers, I can assure you that there is no such thing as perfect hardware that never fails. And there are a million and one ways to configure a million and one variations on server software. Patrick and the rest of the SkyToaster people are good. They know their stuff, and they're fast and friendly. I've never once had any support issue get a boilerplate "it must be your software" response, and I like to push the envelope and find the corner-case issues.Especially if you're a user of the MODX CMS, you're not going to get better hosting or support. Patrick is an active member of the MODX forum community, so SkyToaster support is extra-capable at dealing with MODX Revolution's quirks and server requirements. 9 of 9 people found this review helpful. Did you find this review helpful?