SuperSaaS
★★★★★ 4.9 · 172 Reviews
What is SuperSaaS?
Get a free personal assistant to manage your schedule, only better. With SuperSaaS by your side, you dont waste time in to and fro emails. Stay available to your clients 24/7, send automatic SMS/email reminders, create waiting lists, custom forms, accept online payments and credit system, sync google calendar, customize layout to match your brand, integrate in your website, design your own promotions, control access, set pricing rules and more. Available in 30+ languages.
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SuperSaaS Reviews (172)
- ★★★★★160
- ★★★★★11
- ★★★★★1
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
SuperSaaS earns nearly universal praise from users, though it requires upfront effort and has some functional limitations.
Users consistently highlight the software's flexibility and customization, which lets it adapt to diverse business models—from yoga studios to karaoke venues to university appointment systems. The affordability (free for light use, low cost to upgrade) and responsive customer support stand out as major strengths. Many report that the system saves significant time by letting clients self-serve, cutting administrative overhead and reducing phone calls and emails. The ease of use for end clients is repeatedly mentioned as a key benefit, though some note setup can be tedious for administrators.
The main criticisms cluster around three areas. Interface age is the most common complaint—users want a more modern design and clearer navigation, though most say functionality trumps aesthetics. Limited reporting features are mentioned several times; users wish they could easily export schedules, attendance lists, or payment summaries. A handful of users note missing specific features: batch upload of schedules, the ability to book multiple rooms in one transaction, calendar form data persistence, and payment options beyond PayPal.
No phone support is available (email only), which some see as a drawback, though responses are praised as quick and thorough. A few users mention occasional downtime and note that the system's power comes with a learning curve—it rewards moderately tech-savvy users more than those seeking a plug-and-play solution.
★★★★★
Wednesday, April 3, 2019
“What do you like best? It is very lightweight and…”
What do you like best? It is very lightweight and easy to set up. No need for servers or full integration What do you dislike? It's reporting is somewhat limited and difficult to distill to most need info Recommendations to others considering the product More reporting options What business problems are you solving with the product? What benefits have you realized? We are trying to juggle using multiple pieces of equipment between 600+ users
★★★★★
Wednesday, April 3, 2019
“What do you like best? How much hands-off I can…”
What do you like best? How much hands-off I can be and still receive reservations is amazing. The ability to offer credit is a life saver. It's functional and easy to use. What do you dislike? The ability to book multiple rooms with one booking to eliminate invoicing. For example book both room/class 1 & room/class 2 from 10am-2pm on Saturday, October 21st? Also if there was a way the system could save information generated on forms so the clients wouldn't have to reenter it every time would be helpful. Recommendations to others considering the product This is an easy system to use. It gives you 100% full control. The ROI is well worth the setup! Saving you time and money. :-) What business problems are you solving with the product? What benefits have you realized? It saves administration time and allows us to focus on other aspects of our job. The self-preservation process essentially takes care of itself!
★★★★★
Wednesday, April 3, 2019
“What do you like best? It's polite, easy to use…”
What do you like best? It's polite, easy to use and cheap/free. Great support! What do you dislike? A bit complicated to manage. Could be a nicer interface and faster to switch between months. What business problems are you solving with the product? What benefits have you realized? Effective booking of cabins in our big family
★★★★★
Wednesday, April 3, 2019
“What do you like best? I liked the support in…”
What do you like best? I liked the support in helping me customize Supersass to my product website. As a guest house with 5 different appartments we needed a solution that would give us custom settings for each room. We also need to be able to offer a variety of services that were different for each rental. We also needed one place where we could share information about the bookings with administration and staff. The Supersaas program gave us that online solution. Also the pricing is very affordable to get started. What do you dislike? There were some problems getting the iFrame into my page design but we worked it out. The support group was excellent in helping me work with my hosting provider to solve the problems we were having. Recommendations to others considering the product Try it out. go for the paid version, it's inexpensive and Supersaas offers a 30 day money back guarantee.
★★★★★
Wednesday, April 3, 2019
“"Seamless integration " What do you like best? I like…”
"Seamless integration " What do you like best? I like integration with my calendar as well as tracking. What do you dislike? Supersaas integrates seamlessly with outlook and makes it easy for me to keep up with student needs, track my availability and meetings over time What business problems are you solving with the product? What benefits have you realized? Integration seemless
★★★★★
Wednesday, April 3, 2019
“What do you like best? I like the form creation…”
What do you like best? I like the form creation and organization. I also like the user search feature. I like the appearance of the daily schedule. What do you dislike? I wish it was a little more user friendly for clients to log in and use. I am having to change how I use the program because clients are having trouble logging into account and using it. Recommendations to others considering the product Consider how you want to use the product and what type of clientele you have and their ability to use the program. What business problems are you solving with the product? What benefits have you realized? I am using the program for daily client scheduling/paperless calendar. It keeps track of registration forms and personal information for the clients.
★★★★★
Wednesday, April 3, 2019
“What do you like best? The multi-use and setting preferences…”
What do you like best? The multi-use and setting preferences fit any business model, and they are prompt in responding to any issues or concerns. What do you dislike? Our business hours run from 4pm to 3am so we need to look at 2 dates rather than 1 day. Recommendations to others considering the product I would suggest getting SuperSaaS as it allows for not only easy scheduling, but the administration side is also just as easy to use. What business problems are you solving with the product? What benefits have you realized? Our business books multiple karaoke rooms and it is necessary to view all the rooms together on one page along with each booking. No other platform has been able to store the information needed.
★★★★★
Wednesday, April 3, 2019
“What do you like best? My clients have found it…”
What do you like best? My clients have found it easy to use and kept me from tending to them. What do you dislike? aome of my clients asked to download theirs appointments and I haven’t been able to figure that out. What business problems are you solving with the product? What benefits have you realized? I save time by using it. It takes less people to get the job done.
★★★★★
Wednesday, April 3, 2019
“What do you like best? SuperSaas' scheduling system is straightforward…”
What do you like best? SuperSaas' scheduling system is straightforward and easy to use. Your company can maintain multiple separate calendars for one price. What do you dislike? SuperSaas is easy to use, there is nothing I dislike about the system. Recommendations to others considering the product N/A What business problems are you solving with the product? What benefits have you realized? Our lab is able to have multiple users use the scheduling system and no overlap between appointments occur.
★★★★★
Wednesday, April 3, 2019
“What do you like best? The easy way to arrange…”
What do you like best? The easy way to arrange events, workshops or seminars. Allows you to share details about the workshops and gather details about who is attending. Simple and efficient. What do you dislike? Probably that there is no history of bookings. Recommendations to others considering the product I strongly recommend its use. What business problems are you solving with the product? What benefits have you realized? We use it to organise our classes and conferences during the university semester. It is very easy to set up and use.
