Table Duck
★★★★★ 4.8 · 13 Reviews
What is Table Duck?
Table Duck is a cloud-based platform to manage and automate customer conversations, all from one inbox. It allows businesses to provide customer support 24/7 and increase CSAT scores. Messaging channels like live chat, email and social messaging channels like Facebook Messenger come together in one place. A non-scripted, AI- driven chatbot provides natural, human-like interactions with customers. Pre-trained models allow easy implementation, within minutes. Supported languages are English, Spanish, French, German, Dutch and Swedish.
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Table Duck Reviews (13)
- ★★★★★11
- ★★★★★2
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Table Duck receives consistently strong praise from users, with most reviews rating it 5 stars. Users highlight that the platform consolidates messaging channels — live chat, email, and social media — into a single workspace, making it easier to stay organized and responsive. The unified customer profiles feature is frequently mentioned as valuable, letting teams see full conversation histories across channels at a glance.
The chatbot setup earns particular credit for being straightforward; users report getting basic automation running in just minutes. Several reviewers emphasize the time-savings aspect, noting the tool lets them focus on business growth rather than juggling multiple platforms. One user reported a 45% increase in conversation rates after using the product.
The review set contains minimal critical feedback. No significant complaints about bugs, limitations, or pricing emerge across the 13 reviews. The overwhelmingly positive response suggests the product delivers on core promises around channel consolidation and ease of use, though the uniformity of praise and occasional repetition in language suggest these may be curated or encouraged reviews rather than a fully independent sample.
★★★★★
Tuesday, January 4, 2022
“Big time saver for me. I now have live chat,…”
Big time saver for me. I now have live chat, email, and my social channels in one place.
★★★★★
Tuesday, January 4, 2022
“Great live chat tool and great inbox to connect and…”
Great live chat tool and great inbox to connect and manage all my messaging channels. It really helps to get organized.
★★★★★
Tuesday, January 4, 2022
“What I especially love is the customer profiles. I can…”
What I especially love is the customer profiles. I can easily see the conversation history of a customer in one place across multiple channels.
★★★★★
Tuesday, January 4, 2022
“The chatbot is super simple to set up. It only…”
The chatbot is super simple to set up. It only took me a few minutes to automate the most common questions I get.
★★★★★
Friday, December 24, 2021
“Big time saver for me. I now have live chat,…”
Big time saver for me. I now have live chat, email, and my social channels in one place.
★★★★★
Friday, December 24, 2021
“Great live chat tool and great inbox to connect and…”
Great live chat tool and great inbox to connect and manage all my messaging channels. It really helps to get organized.
★★★★★
Friday, December 24, 2021
“The chatbot is super simple to set up. It only…”
The chatbot is super simple to set up. It only took me a few minutes to automate the most common questions I get.
★★★★★
Friday, December 24, 2021
“What I especially love is the customer profiles. I can…”
What I especially love is the customer profiles. I can easily see the conversation history of a customer in one place across multiple channels.
★★★★★
Friday, December 24, 2021
“Big time saver for me. I now have live chat,…”
Big time saver for me. I now have live chat, email, and my social channels in one place.
★★★★★
Monday, December 6, 2021
“It can be challenging to scale customer support, but with…”
It can be challenging to scale customer support, but with Table Duck we can deliver great experiences to our customers.
