teamup

teamup

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What is teamup?

TeamUp is the leading software system for independent fitness business owners. TeamUp is the best software to help take away the complexity of running your fitness gym, box, or studio. We believe in the success of our customers, and we’re different because that is what drives us as a business, above everything else.

We started back in 2012 and quickly built a reputation for reliability and willingness to adapt to our customers’ needs. Our software offers bookings, payments, and a rich feature-set of business management including valuable insights and reporting, specially designed for fitness gym and studio owners.

TeamUp offers in-person, online, on-demand classes or one-to-one appointments side by side.

Your clients will love it too - especially being able to manage their accounts from their computer or mobile device, and receiving perfectly timed communications to help them see the value in their relationship with your business.

If you want great business oversight, quick and easy class management, and pain-free payments - but you don't want to pay increasingly hefty bills, TeamUp is the best management software for your business.

teamup Key Features

Access control software

Simplify bookings with appointments

CRM for fitness businesses

Integrate with your favourite apps

Membership management software

Online booking system for fitness

On-demand video content software

Get paid on time with online payments

Fitness waivers and ParQ software

What is teamup?


teamup Free Trial Information

Enjoy a 30-day free trial to set up and explore!

How does the trial work? The 30-day free trial gives you time to set up, no credit card is required to access, and full personal support from our team at all times. Full support is included with your account, including one-on-one screen shares and unlimited access to our helpful team.

Every TeamUp account comes with our full set of features including all payment methods, reporting, integrations, and mobile apps. There is no long term commitment or contract. You pay month by month, based on your usage. TeamUp’s pricing automatically scales up or down based on the number of active customers in the previous month.

What happens if someone stops coming? Pricing adjusts based on how many active customers you have. If you go through a period where you have fewer active customers your plan will automatically reflect your usage. You can have unlimited customers in your account, we only count the active customers who have booked or made a purchase in the previous month.

I'm not open yet, should I wait to start my trial? You’ll probably want to set up your system ahead of time, which is why you only start paying for TeamUp after a 30-day free trial. Full support is available from the moment you sign up.


teamup Pricing

Starting price $99/month. Pricing that reflects how many customers you have.

Pay for how many active customers you have per month, not which features you need. You have a free 30 day trial once to explore and get to know the software to make certain it's right for you and your business.

Why TeamUp? 1 - Full features for everyone 2 - Never get upsold 3 - Unlimited support 4 - Data migration service included 5 - No no long term commitment or contract

FAQs How do the plans work? You pay month by month, based on your usage. TeamUp’s pricing automatically scales up or down based on the number of active customers in the previous month.

What happens if someone stops coming? Pricing adjusts based on how many active customers you have. If you go through a period where you have less active customers your plan will automatically reflect your usage. You can have unlimited customers in your account, we only count the active customers who have booked or made a purchase in the previous month.


Countries teamup Services Available In

Our customer team works in North America, the UK, and Europe.


teamup Support & Customer Service

TeamUp is consistently the most recommended fitness software.

Why TeamUp? We are dedicated to quality tools and customer happiness. We care about fostering a community that allows fitness businesses to come together. Our customers support one another and offer each other advice and guidance. They go above and beyond to contribute to our team and show their appreciation for our support.

We empower fitness businesses and their customers. A platform for all boutique gyms, studios, and boxes. Since launching in 2012, we have consistently had one mission: provide the best management software for fitness studios, boxes, and gyms.

Our customers choose TeamUp because we are professional, reliable, and create solutions for their business challenges. We work with thousands of like-minded owners who help millions of customers achieve their goals.

We build logical and powerful tools to get you further, faster. Our tools are designed, built, maintained, and supported by a dedicated remote team led by two fitness-loving developers from MIT.

We do everything to make it easier for you. We give the best we have to you. We don't upsell, because we don't have levels of service for those who have deeper pockets. We give every painstaking feature, every development sprint, and all of our attention and effort so that you can be supported to the maximum level. Your opinion matters to us and we value feedback every step of the way. Which is why we built a product that allows each and every customer to benefit from each and every feature.

We care about the details. Quality to us means that we listen to and care about the business owners we work with. We’re knowledgeable, and take pride in providing a simple, powerful product.

We believe in service We keep our communications clear because that's how we build trust. TeamUp grows mostly thanks to referrals. We believe that's because our team members are forthright, friendly, and keep the conversation about so


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teamup Reviews

5.0

Excellent!

2 Reviews

Last reviewed on
21 November 2022

What do you think?

Help other software buyers make informed decisions.

Friday, November 18, 2022

Great customer service - nice Pricepoint
Pros
I enjoy having a real time look at what is happening NOW with my students as well as what has happened historically
Cons
I don't like the 'custom' section for time periods - sometimes I quickly like to scroll back 18 months to see what was happening and it only automatically sends you back to only 12 months.I was unhappy with the 'at a glance' graphs/pie charts of cash flow etc but now that's been amended with enhanced features
Reasons for Choosing TeamUp
Because they were kind and ethical and economically viable for a small to medium sized yoga studio
Comments (Benefits)
I really love that they have a small company feel to them that I hope always remains. Voting with my feet for something that didn't feel like a rip off big management company who would ultimately stab their studios in the back was really important to our small family run business and the way the customer service was ON it was mind blowing.

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Friday, November 18, 2022

Pros
I was able to tailor this to fulfill the needs of my school and create classes & memberships relating to my business specifics.
Cons
I think the "customer" view interface needs improvement. Rather than having to return to the beginning each time, one should be able to move to the next relevant customer, alphabetically or otherwise.
Alternatives Considered
Kicksite
Reasons for Choosing TeamUp
User ratings and cost model.
Switched From
Kicksite

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