The InterProse Corporation

The InterProse Corporation

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What is The InterProse Corporation?

A Brief History

InterProse is located in the beautiful Pacific Northwest, with corporate offices in Vancouver, Washington.

The culture at InterProse is based in open communication between departments and constant improvement - whether that's the software, our processes, or our individual employees. When hiring, we search for new additions who will contribute not only their professional skills but their personal talents to keep us on our toes and moving forward as a team and service provider.

Originally founded as a data integration company in 1996, InterProse leveraged their knowledge to transition into the preeminent provider of web-based products and solutions for debt recovery agencies or departments.

In July 2000, InterProse celebrated the first release of WebAR, a cloud-based application that provided advanced automation and intelligent account routing to proactively manage accounts with extremely effective results. This web-based software facilitates payment management and reporting, delivers unparalleled time and resource efficiencies to all users and is supported by continuously enhanced, modern technology. Rebranded in 2017 to "ACE", this platform is a cost-effective, intuitive, and feature-rich application that serves thousands of users and processes tens of thousands of payments monthly.

InterProse is committed to building integrity into every product and partnership, delivering world-class technology to our customers and solutions that empower them to achieve maximum profitability.

The InterProse Corporation Key Features

Account Bundling (Debt Grouping)

Account Updater (Account Manager)

Account Document Management

Action Paths (Workflow Automation)

Virtual Collector Online Payment Portal

Client Access

Highly Customizable User Interface

Real-time Data Backups Included

Customer Service Included

Security Audit Certifications Included

What is The InterProse Corporation?


The InterProse Corporation Support & Customer Service

InterProse has a team of dedicated customer support professionals who answer questions via integrated support software, direct email, or phone calls. Basic product support is included with a SaaS subscription and also includes two hours of prioritized, advanced support.

For our customers with higher support requirements because they are actively making changes to their business or want our help with proactive system optimization strategies, higher priority or dedicated hours are available through our tailored support plans.


Countries The InterProse Corporation Services Available In

InterProse ACE is technically available anywhere in the world. ACE lives in Amazon's AWS environment, which has infrastructure in 26 countries around the world and serves the majority of the globe, complying with local data security and privacy laws.

Although our current customer rolls are in USA and Canada, we have users around the globe because wherever you are, InterProse's web-based platform is available through a browser.


The InterProse Corporation Product Details

InterProse creates technology that makes good business sense for their clients, which is more than just a tagline. Whether we are converting heavy CapEx depreciation that makes tax season sad and frustrating to 100% write-off OpEx expenses (yes, SaaS subscriptions are OpEx!), decreasing new employee training time to a single day (or less!), or automating every mind-numbing redundant task in the office (seriously, make a robot do that stuff), we recognize it's all about using technology to do more with less.

ACE customers enjoy a full complement of included benefits that eliminate those IT headaches you love to hate, solve data security concerns, and generally make life easier:

  • Server hardware securely hosted and monitored in Amazon's AWS network
  • Third-party infrastructure SOC, PCI, and PENTEST audit certifications/reports
  • inherited Amazon AWS facility audit certifications
  • Document storage
  • Real-time data and document backups
  • Monthly ACE platform updates and/or upgrades
  • Standard-setting customer support
  • Native ETL tools (electronic file transfer) for data mapping
  • Native Virtual Agent Collector application
  • Native Client Access application
  • User-controlled process automation tools
  • And more!

InterProse ACE facilitates the implementation of critical business processes through objective machine automation, reducing errors and contributing significantly to time and personnel resource savings.


The InterProse Corporation Pricing

ACE pricing is tiered by category: Small Business, Professional or Enterprise.

Several metrics go into deciding the package best for a new ACE customer: complexity of business, number of users, security requirements, etc. We have a very thorough conversation with all prospects about the capabilities they need or desire and build a solution and price based on that information.


The InterProse Corporation Free Trial Information

InterProse does not offer a free trial of ACE. ACE is a customized platform that is tailored to a customer's specific business case and does not lend itself well to a stock trial format.

Agencies or departments run all their processes through a platform like ACE, which means this isn't a category of software that lends itself to a brief test period. We highly recommend doing your due diligence thoroughly.

Come to us with lots and lots of questions, identify your must-haves and your wish list. Articulate the business processes or your market differentiation(s) that define your business or set you apart and your new software needs to accommodate.

We are happy to demo the platform in a live web call to cover all of the business requirements and features you wish your business had access to.


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The InterProse Corporation Reviews

5.0

Excellent!

7 Reviews

Last reviewed on
16 November 2023

What do you think?

Help other software buyers make informed decisions.

Friday, November 17, 2023

Interprose Ace is an excellent web-based (hosted) collection software platform that integrates easily with other communication and payment technology. With most of the other collection software only available as an expensive, on-premise install, ACE is a much better fit for companies that want to a SaaS model that can integrate with some of the emerging tools in the industry.

Overall Rating

Ease of Use

Features

Value for Money

Customer Support

Likely to Recommend

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Wednesday, July 31, 2019

I have been working with Interprose and their team since 2015. I did a lot of research when changing our Software and was very satisfied with InterProse and their team. Ben Yung still touch bases with me on a regular basis. The systems is one of the best I have ever used. I have been in the collections field for over 20 years and have used several systems and this is by far one of the best and easy to use.

1 of 1 people found this review helpful.
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Tuesday, July 30, 2019

InterProse is fantastic! Their software is very tidy and well thought out: plus very user friendly. In addition to the ease of use, the people with InterProse are all very friendly and super helpful. I would recommend this software to any company!

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Tuesday, July 30, 2019

I am a new employee with the company and going into my fifth month with HAT Law firm. Coming from a 18 year long career working in a completely different program, I must say that using InterPro's has been a very easy transition. I am very pleased at the ease of use this software offers. Very user friendly!

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Tuesday, July 30, 2019

This is a great product. We are a law office that does collection work. This product has allowed us to keep track of productivity as well as make certain every file has been touched. Nothing falling through the cracks. Easy to use. Our clients love being able to log in and see the work we have preformed. They have new updates each month to make the product better. Our IT department loves their compliance levels to make the website safe. Their customer service department is wonderful. They are very attentive and make certain you are happy! I would recommend this product to anyone large or small.

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Tuesday, July 30, 2019

I have been using InterProse for almost 10 years and their system is perfect for my business. They are very attentive and responsive to our needs and any issues that arise. We are not a large agency and their solution helps us keep our costs down while still being able to operate in a top notch collection software system. I would highly recommend for not only smaller collection agencies/departments but for larger ones as well.

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Tuesday, July 30, 2019

AMAZING company and with software and support to go along.

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