Monday, May 19, 2025 Verified Review #119078 William Foster from VoltMesh (26 - 50 Employees) Been using Thirdlane Multi-Tenant for over a year across multiple clients. It’s not flashy, but that’s the point — it's built for control and reliability. We’ve tied it into our own monitoring and provisioning workflows with minimal friction. Definitely not for beginners, but if your team knows VoIP, it’s a solid backbone for UCaaS. Overall RatingEase of UseFeaturesValue for MoneyCustomer SupportLikely to Recommend Did you find this review helpful?
Tuesday, April 29, 2025 Verified Review #118839 Oliver Bennett from Telex8 (26 - 50 Employees) With its robust features and extensive customization options, Thirdlane is perfect for managing several clients. However, it requires time and expertise to configure—it’s not a quick setup. MSPs who are ready to invest that time will reap the rewards of a stable, reliable system. If you're after a low-effort deployment, you might find this platform a bit too involved. But for those willing to put in the work, it delivers impressive results. Overall RatingEase of UseFeaturesValue for MoneyCustomer SupportLikely to Recommend Response from Thirdlane:15 May 2025 at 07:13Appreciate the thoughtful feedback! You're spot on—Thirdlane rewards the effort with flexibility and long-term reliability, especially for MSPs managing diverse client needs. Did you find this review helpful?
Thursday, March 20, 2025 #118510 Ben from NASIP (26 - 50 Employees) Thirdlane isn’t about flashy interfaces or hand-holding—it’s built for MSPs who need a reliable, customizable VoIP solution. Once configured, it runs smoothly and gives you full control, making it a great fit for those who prioritize functionality over aesthetics. Overall RatingEase of UseFeaturesValue for MoneyCustomer SupportLikely to Recommend Response from Thirdlane:21 March 2025 at 20:10Well said! Thirdlane is all about reliability and control for MSPs. Glad it’s delivering what you need! 1 of 1 people found this review helpful. Did you find this review helpful?
Thursday, February 20, 2025 #118151 Roberto from TelComPro (11 - 25 Employees) A versatile VoIP platform that puts MSPs in control, allowing them to fine-tune phone services to match both their needs and those of their clients. Overall RatingEase of UseFeaturesValue for MoneyCustomer SupportLikely to Recommend Response from Thirdlane:21 March 2025 at 20:12Appreciate it! Flexibility and control are exactly what we aim for. Glad it's working for you! 1 of 1 people found this review helpful. Did you find this review helpful?
Monday, February 3, 2025 #117989 Michal from S-Path (51 -100 Employees ) Thirdlane is easy to deploy, and it's got the flexibility we need for different clients. The integration with other tools is a huge plus, and it just works without many hiccups. Overall RatingEase of UseFeaturesValue for MoneyCustomer SupportLikely to Recommend Response from Thirdlane:18 February 2025 at 17:59Awesome to hear! We designed Thirdlane to keep things flexible and reliable, so it’s great to see it doing the job for you. 1 of 1 people found this review helpful. Did you find this review helpful?
Wednesday, January 8, 2025 #117826 Andy from Mpro (51 -100 Employees ) Thirdlane has been a reliable option for managing client communications. It’s customizable enough to handle different setups, and its dependability reduces headaches for both us and our customers. A solid choice for MSPs seeking a cost-effective VoIP solution. Overall RatingEase of UseFeaturesValue for MoneyCustomer SupportLikely to Recommend Response from Thirdlane:10 January 2025 at 09:19Thanks for the kind words, Andy! We're stoked to hear that Thirdlane is working well for your team and helping keep things simple and reliable. Did you find this review helpful?
Tuesday, December 3, 2024 Verified Review #117589 Jake Digweed from SiriusLink (51 -100 Employees ) Thirdlane Multi Tenant brings calling, messaging, and video together in a way that’s practical for both small teams and larger organizations. Its flexibility in deployment options makes it easy to tailor to your business needs. Overall RatingEase of UseFeaturesValue for MoneyCustomer SupportLikely to Recommend Response from Thirdlane:05 January 2025 at 23:49Thanks for the review, Jake! We’re glad to hear you’re finding the flexibility and practicality of Thirdlane Multi Tenant valuable. It’s great to know it works well for you! 1 of 1 people found this review helpful. Did you find this review helpful?
Friday, October 25, 2024 Verified Review #117102 Mike Peterson from PureConnect (51 -100 Employees ) Thirdlane Multi Tenant PBX is an excellent choice for MSPs looking for a customizable, scalable platform that efficiently consolidates client communications into one manageable system. Overall RatingEase of UseFeaturesValue for MoneyCustomer SupportLikely to Recommend Response from Thirdlane:01 November 2024 at 17:28Thanks for the feedback, Mike! We’re glad to hear that the platform’s customization and scalability are working well for your setup—it’s exactly what we aim to provide for MSPs managing diverse client needs. 1 of 1 people found this review helpful. Did you find this review helpful?
Tuesday, October 15, 2024 Verified Review #116902 Thomas Scott from VoiceVista (51 -100 Employees ) Using Thirdlane has transformed our service delivery as an MSP. The ability to white-label the platform has allowed us to present a unique and branded communication experience to our clients. The integration of tools into a single platform has reduced the clutter of managing multiple services, making our operations smoother. Although the setup phase demanded a lot of attention and planning, the payoff in client engagement and operational clarity has been substantial. It’s a practical solution for any MSP aiming to elevate their communication services while maintaining a personalized touch. Overall RatingEase of UseFeaturesValue for MoneyCustomer SupportLikely to Recommend Response from Thirdlane:17 October 2024 at 08:59Thank you for sharing your experience, Thomas! We're delighted that our white-label capabilities and unified platform approach have helped streamline your MSP operations and enhance your brand presence. Your feedback about the setup process is valuable, and we're glad the results have proven worth the initial investment. 2 of 2 people found this review helpful. Did you find this review helpful?
Monday, June 17, 2024 Verified Review #116047 David Williams from HelixWave (26 - 50 Employees) Thanks to Thirdlane, our internal communication has undergone a remarkable transformation. The user-friendly interface seamlessly combines voice, messaging, and video capabilities, propelling our team collaboration to new heights. Overall RatingEase of UseFeaturesValue for MoneyCustomer SupportLikely to Recommend Response from Thirdlane:27 June 2024 at 12:14Thank you for sharing! It's great to hear Thirdlane has improved your team's communication with its intuitive interface that integrates voice, messaging, and video seamlessly. We're focused on continually enhancing our solutions to support your collaboration needs. 2 of 2 people found this review helpful. Did you find this review helpful?