Monday, March 26, 2018 #58257 Nathan from Capital Networks Company is insane! Just search Google on recent revocation of 23,000 customer certificates to see the full story.But as a customer, Trustico revoked our certificates for all our customers, leaving users unable to access web sites, VPN connections, as well devices and security systems.. in some cases, put lives at risk and cost £400,000 in fines alone. They did this by compromising our private keys by sending them via email to digicert. They issued invalid vouchers, then cut off their chat and phones so that customers could not contact them. Since then requests for refunds for weeks have gone unanswered, and support has been completely useless.The only plausible explanation is that this was just a stunt, using Google distrust over Symantec to force its customers over to Comodo. A simple email advising customers of the situation would have otherwise been fine, but trying to revoke certificates without authorisation, and compromise private keys is completely unacceptable. Did you find this review helpful?
Monday, March 20, 2017 #53173 Chris Jake from 121 Tech The certificate I ordered was delivered straight away to my email and the process was quite easy. Phone support was good too. Did you find this review helpful?
Friday, June 15, 2012 #2322 David Clerc Good overall, quite satisfied. Customer service is well trained, they answered all my geeky questions! :) 0 of 1 people found this review helpful. Did you find this review helpful?