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Valicom

★★★★★ 5.0 · 9 Reviews

What is Valicom?

Valicom has delivered over 30 years of experience and insight into TEM solutions. From software-only models to fully-managed TEM solutions and everything in between, Valicom has a TEM option perfect for your organization. The cutting-edge telecom expense management (TEM) tool, Clearview, is designed by TEM experts in-house and they make feature enhancements upon request frequently to improve the user experience! Clearview is a software-as-a-service (SaaS) solution that creates a simple, yet powerful, low-cost option for businesses looking to integrate telecom expense management into their existing operations. Anyone can use Clearview to master the TEM process, developing best practices and eliminating dependence on telecom vendors and TEM service providers. But the best part is that you still get to tap into Valicom’s wealth of knowledge about the telecom industry. We not only give you the tool, but we also educate you on how to use it. The goal is that you won’t need an expert, because you become the expert! *IT-Free Since Clearview is a web-based tool, you won’t have the IT headaches and security hassles of hosting yourself. Users can access Clearview from anywhere, keeping all your telecom information neatly in one place. Any updates to the system are automatically installed, so there are no version worries. You are always working with the latest technology, and Valicom takes care of the security issues for you. *Shortcut to Savings Clearview is extremely fast to deploy and easy to learn. Valicom performs data & invoice entry, interface setup, and custom reporting as part of the startup service. Simply provide Valicom with your vendor list and recent invoices, schedule your included User Training and you’ll be up and running in no time. *Expandable & Customizable Clearview will grow as you grow. It’s designed to expand, offering new reports and capabilities as you work them into your internal TEM processes. You can also customize reports and dashboards to quickly see the information you need. Your expanding capabilities are encouraged through included Video Training and Client Support Team. They can help you rapidly master more detailed tasks as needed. And If you need new reports or dashboard widgets, just tap into our included Help Desk service and get them created fast. *Advanced Telecom Visibility and Management Clearview gives you the tools to manage all aspects of your telecom spend. At any time, you can request assistance on these tasks from our Telecom Audit Team via our a la carte service. Many tasks can be made easier and faster by outsourcing to Valicom. Tasks you can manage in Clearview: * Invoice Processing & Payment * Invoice Imaging * Population of Payment, Audit, Inventory and Contract Info * Order Fulfillment * Inventory Management * Cost Allocation * Trend Reporting * GL Feed Reporting * Wireless and Network Optimization Tools * Wireless Provisioning * IT Asset Management There are also some enhanced TEM services, only offered via our Telecom Audit Teams. Let us know if you need help with: * Wireless and Wireline Resource Optimization * Vendor Contract Negotiation * RFP Processing * Benchmarking * Test Calls

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Valicom Reviews (9)

5.0
★★★★★
9 reviews
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Review Summary

Generated using AI from real user reviews

Valicom delivers strong performance across telecom expense management with consistently enthusiastic user feedback. Users consistently praise the platform's intuitive interface and ease of navigation, noting that it simplifies what they describe as a complicated spending category. The invoice approval workflow stands out as a concrete win—one user cut processing time from 8 days to 24 hours. Customizable reporting, rapid data loading, and centralized visibility across invoices, accounts, and inventory are frequently mentioned strengths.

The vendor relationship itself receives repeated praise. Users highlight responsive support, professional implementation, and ease of doing business with the company. Several reviewers emphasize the platform's flexibility—the ability to generate customized reports on demand and access data from multiple perspectives—alongside practical features like actual invoice scans and payment trend visibility.

No meaningful criticisms surface across the nine reviews. All ratings are 5 stars, and reviewers mention tangible business outcomes: cost savings, time freed from administrative work, and stronger cross-functional alignment between finance, IT, and procurement teams. The unanimity here warrants caution; these appear to be satisfied customers rather than a representative sample of all user experiences.

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