ZirconBlue was founded in 2017 and set itself the task of developing a new kind of integration system fit for the 2020s and far beyond.
The result was ZEDI, a cloud-based EDI system supporting a vast range of file types and a full range of communications options, including eAdaptor.
The people behind ZirconBlue have been specialising in EDI since the late 1980s, so there's not much we haven't seen, or challenges we haven't solved.
The corner stones of our ethos are:
Constantly listening to our customers and using their feedback to dictate the development roadmap for ZEDI.
Excellent technical support. Any issues with a customers EDI processing have the potential to have a huge impact on their business. Fast and accurate technical support is an essential part of the service we provide. Our mantra is "A customer with a technical issue trumps everything."
If you have an integration challenge that you, or your existing EDI vendor, have been unable to properly satisfy then please talk to us. We can probably devise a solution that will work along side your existing EDI system using ZEDI to do what it's best at.
Two pricing options are available.
The first is similar to Microsoft's Azure, where you pay a low monthly subscription plus a reasonable transaction based charge based on how much use you're making of the system.
If you need the costs to be completely predictable, we also offer a fixed subscription option where there are no volume based charges. This would initially be based on an estimate of the amount of transactions to be processed, and then regularly reviewed to ensure that the charges remain fair to both your business and ZirconBlue.
We also offer professional services for companies who prefer to avoid the technicalities of setting up mappings and trading relationships. If there's a project that needs to be completed we'll first fully understand what needs to be achieved, document it accurately, and quote you a fixed price for the work.
Our mantra is "A customer with a technical issue trumps everything."
We recognise that any interruption to the flow of EDI transactions can have a huge impact on a business. Constant monitoring allows us to identify and correct most issues before they start to snowball and cause problems for the customer.
We take pride in the quality of our technical support, ensuring that issues are handled by people with the high levels of skill and experience required to resolve them as accurately and quickly as possible.
ZEDI is a cloud-based EDI system that supports a wide variety of file formats and communications methods, as you would expect from any EDI system.
Its main strengths lie in its performance and its wide variety of processing actions that can be used to fully implement a complete EDI process without needing additional software or scripts.
All of its functions are managed via a web interface that’s designed to be clear and easy to comprehend. Extensive use is made of filter functions to make it easy for the user to locate the information they need.
ZEDI also has an enviable performance profile. Extensive use is made of multi-threading techniques to process multiple transactions simultaneously and complete the various tasks in the shortest possible time.
ZEDI is a cloud-based system, so geography is not an issue. We can serve customers in any region of the world and we regularly alter our working hours to accommodate the needs of customers outside our normal time zone.
Unfortunately our linguistic skills are nowhere near as good as our technical skills, so the product, documentation and technical support is provided in English only.
Although we don't currently offer a free trial option, we always enjoy the opportunity to prove to you what ZEDI and our people can do.
If you have an integration challenge that you, or your current vendor, has been unable to fully satisfy then please talk to us. We have the history, experience and technical know-how that allows us to deal with pretty much any situation.
As an example, we recently delivered a project that involved the following process:
The end result was a process that saved many hours of manual work for the customer each week.
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