Zopim
★★★★★ 5.0 · 4 Reviews
What is Zopim?
Zendesk Chat develops intuitive products that redefine online customer experiences. Zendesk Chat's award-winning live chat solution helps businesses increase sales conversion by engaging important leads on their websites. With thousands of customers using Zendesk Chat daily, it has become one of the leading providers in its space.
Alternatives to Zopim
LiveChatSpotlightLiveChat - premium live chat software for online sales and customer service. For over 20 years, we've been working on a… Learn more about LiveChat.
LivePersonSpotlightLivePerson makes life easier by transforming how people communicate with brands. LiveEngage, the company's enterprise-class… Learn more about LivePerson.
UserlikeSpotlightUserlike is one of the leading live chat and customer messaging solutions that allows you to connect with your leads and… Learn more about Userlike.
Social IntentsSpotlightBusiness Live Chat for Microsoft Teams, Slack, Google, and AI Chatbots with ChatGPT. Talking to your customers should be easy… Learn more about Social Intents.
SmartsuppSpotlightSmartsupp is FREE live chat with visitor recording & unlimited number of agents. Your customers are on your website right now… Learn more about Smartsupp.
Smith.aiFounded by a team from Google, Apple, and Intuit, Smith.ai is known for superior live chat and virtual receptionist services… Learn more about Smith.ai.
FreshchatFreshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing… Learn more about Freshchat.
Provide SupportProvide Support Live Chat is a powerful customer support tool. It allows you to help customers instantly via live chat, see… Learn more about Provide Support.
TiledeskTiledesk S.r.l. was founded in Italy in 2020 as a spin-off project of Frontiere 21 S.r.l., a boutique IT consulting firm, mainly… Learn more about Tiledesk.
Chat OutsourceChat Outsource focuses on providing your audience with the best customer experience. Our team consists of trained professionals… Learn more about Chat Outsource.
Zopim Reviews (4)
- ★★★★★4
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Zopim delivers live chat that resonates strongly with users across sales and customer engagement.
Users consistently praise the immediate customer connection the platform enables, crediting it with boosting sales and reducing customer drop-off. The ability to engage visitors in real time while they browse—catching questions before they leave—emerges as a core strength. One reviewer noted the Android app as a particular highlight, suggesting mobile access matters to this user base.
Support quality also registers as a positive differentiator. Users frame Zopim as intuitive and efficient, solving a clear business need without unnecessary complexity. All four reviews are five-star ratings with no criticisms raised, though this small sample size limits confidence in spotting potential weaknesses. The one reviewer still evaluating the trial suggests the product's value proposition is strong enough to warrant paid conversion.
★★★★★
Wednesday, April 2, 2014
L'Orange Bakery“Thanks a lot Zopim! My sales significantly increases after one…”
Thanks a lot Zopim! My sales significantly increases after one month installing your software. Our customers love it that they can talk to me immediately. Love your Android application!
★★★★★
Wednesday, January 22, 2014
Cultured, Inc.“In an on demand world, Zopim understands and delivers what…”
In an on demand world, Zopim understands and delivers what businesses need, even if they don’t know what that is. Customers need to connect with service representatives, and Zopim makes that happen easily and efficiently.
★★★★★
Friday, September 27, 2013
“Zopim is a great way to interact with customers who…”
Zopim is a great way to interact with customers who are currently on your website. It allowed me to find out what my customers wanted before they left my website.
★★★★★
Tuesday, August 6, 2013
“Zopim support were very helpful. Still on their 14-day trial…”
Zopim support were very helpful. Still on their 14-day trial but will upgrade soon.