32auctions
★★★★★ 1.0 · 1 Review
What is 32auctions?
We specialize in helping raise money through online silent auctions. The auctions are private and allow you to build a trusted network of auction participants. We have made this the easiest online silent auction website. You can have an auction running in a matter of minutes. Our goal is to help you raise money for your cause. We're committed to providing an effective online silent auction experience for auction administrators and bidders alike. Come join the fun!
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32auctions Reviews (1)
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Review Summary
Generated using AI from real user reviews
32auctions has a setup process that works smoothly, but the platform has serious limitations when things go wrong.
The reviewer praised how quickly they were able to get their fundraiser auction running with a PayPal business account. However, they encountered a critical flaw: PayPal transactions were being charged and immediately cancelled. When they investigated with PayPal, the payment processor identified the issue as originating from 32auctions. The core complaint is that customer support is email-only and unresponsive—the company deflected the problem back to PayPal rather than investigating or resolving it on their end. Despite an hour of productive troubleshooting with PayPal, the reviewer received no meaningful help from 32auctions and lost $750 without resolution.
The reviewer concludes that while the platform itself is easy to use for setup, the lack of phone support and the company's unwillingness to engage with technical problems make it unreliable for high-stakes fundraising. They recommend looking elsewhere.
★★★★★
Thursday, January 2, 2020
“The auction site was easy to set up and worked…”
The auction site was easy to set up and worked like a charm for our fundraiser. We created a paypal business account and off we went. However- each payment done via PayPay was charged and immediately cancelled. I spent an hour on the phone with paypal and they determined it was an issue with 32auctions. 32auctions has no over the phone customer service- it is all done via email. I have been emailing explaining the situation and they simply push it back to paypal. Paypal has been extremely helpful but 32 auctions refused to engage to find the glitch. So- as easy as the auction was they have no customer service and no interest in trying to resolve issues. We are out 750.00 and it does not appear there is any assistance coming. Look for a different auction site......
