Acenet
★★★★★ 4.2 · 21 Reviews
What is Acenet?
Acenet is the hosting provider that makes websites faster and more reliable by giving its customers their honest share of the latest server hardware. Now with new container technology, customers can get hardware virtualization at the shared hosting account level.
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Acenet Reviews (21)
- ★★★★★12
- ★★★★★6
- ★★★★★1
- ★★★★★0
- ★★★★★2
Review Summary
Generated using AI from real user reviews
Acenet wins strong praise for affordability, reliability, and responsive support, but faces serious concerns around billing practices and account access issues.
The overwhelming majority of users highlight consistent strengths: competitive pricing, helpful customer service, easy-to-use interfaces, and dependable uptime. Reviewers particularly value the support team's responsiveness to non-technical users and the speed of onboarding. Features like spam prevention, backups, and script options are mentioned as useful additions. Many users describe themselves as small business owners or startups who felt their needs were met without compromising on quality.
Two negative reviews surface material problems. One user reports being billed after cancellation with refusal to reverse the charge. Another describes a severe account access issue following a security breach, claiming they couldn't reach support during listed hours and suffered extended downtime. These reviews suggest potential gaps in billing safeguards and account recovery processes, though they remain isolated against the broader positive feedback.
For buyers, Acenet appears solid on core hosting services and customer relations, but the billing and account-access complaints warrant direct clarification before committing, particularly if automatic payments are involved.
★★★★★
Friday, December 20, 2013
“This company will not refund your money even though they…”
This company will not refund your money even though they billed me in error after I had already cancelled their service.
★★★★★
Tuesday, May 28, 2013
“Acenet has been key to setting up my website! Secure…”
Acenet has been key to setting up my website! Secure transaction, great customer service and reliable servers! Definitely recommend.
★★★★★
Wednesday, May 15, 2013
Seafoam SERP“Acenet has been absolutely essential in getting my new startup…”
Acenet has been absolutely essential in getting my new startup on the web. Reliability, affordability, and great customer service. Acenet has everything you need in a web hosting company.
★★★★★
Monday, May 13, 2013
Brunt“Acenet is a web hosting service that is affordable and…”
Acenet is a web hosting service that is affordable and high quality. There is spam prevention as well as backups available to you.
★★★★★
Thursday, May 9, 2013
“Acenet has to be the best hosting service out there.…”
Acenet has to be the best hosting service out there. It is a top choice when it comes to top notch servers. They offer shared web hosting services.
★★★★★
Tuesday, May 7, 2013
Whitlow Services“Acenet is one of the best shared web-hosting experiences I…”
Acenet is one of the best shared web-hosting experiences I have ever had. Their customer service was accessible and helpful, which is important for non-techs like me. The performance I received from Acenet was stellar.
★★★★★
Monday, April 29, 2013
CCBC Services“Acenet has a new state of the art data center…”
Acenet has a new state of the art data center which they protect with the latest Barracuda software. Whether you hire them directly or work through their large group of resellers you will get top grade service.
★★★★★
Monday, April 22, 2013
“I found that Acenet is excellent for Web Hosting. Its…”
I found that Acenet is excellent for Web Hosting. Its features include Spam Prevention Measures, Backup and other features to meet any users needs.
★★★★★
Friday, February 1, 2013
“This is a great web hosting service. Its easy to…”
This is a great web hosting service. Its easy to use and the pricing is great. Plus they have excellent customer service.
★★★★★
Wednesday, January 30, 2013
Usaf“My friend showed me this service and I love it!…”
My friend showed me this service and I love it! The support is great and pricing is better! This is the best host of all time!