Apollo Practice Management, LLP
★★★★★ 4.8 · 21 Reviews
What is Apollo Practice Management, LLP?
Apollo Practice Management is a SAAS-based Physical Therapy practice management software. Apollo Practice Management relieves clinicians, practitioners, and clinical staff from devices, hardware and day to day systems management. Served over the cloud Apollo is secure and HIPAA compliant. Access your account securely from multiple devices at any time and can know exactly where you are with your finances, patient load(s), staff responsibilities and scheduling in one go. This allows you to focus on your practice, improve your efficiency in manageability, and yet reduces your costs in maintenance.
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Apollo Practice Management, LLP Reviews (21)
- ★★★★★16
- ★★★★★5
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Apollo Practice Management is overwhelmingly well-regarded, with customers consistently praising responsive support and affordability against competitors in the physical therapy sector.
Users repeatedly highlight the company's customer service and its representative Randy by name, citing quick response times, patience during onboarding, and willingness to go beyond standard help. The software itself earns praise for being easy to use and customizable without hidden fees—office staff are included at no extra cost, and pricing scales by therapist count. Scheduling, billing workflows, and electronic patient reminders (text and email) are frequently cited as standout features. Several users mention switching from other PT software and preferring Apollo, particularly on cost and usability.
A handful of reviews note minor friction points: documentation and reporting setup can take time to learn, posting insurance EOBs is occasionally described as time-consuming, and one user wished for more custom report types. One review touches on the learning curve being steep initially, though the company's gradual onboarding approach is presented as a solution.
The feedback pattern is unusually consistent—20 of 21 reviews are 4 or 5 stars, with no substantive complaints about core functionality or service reliability. Users report successful migrations from competitor software and describe the product as stable over years of use.
★★★★★
Wednesday, February 12, 2020
“Excellent customer service that is unmatched by any other documentation…”
Excellent customer service that is unmatched by any other documentation company. Initially I was interested due to the affordability, however we were blown away by the customization and the customer service that Apollo provides.
★★★★★
Saturday, February 8, 2020
“I have been treated professionally and supported with compassion with…”
I have been treated professionally and supported with compassion with any questions during training and questions throughout. "A great personal experience!". It is user friendly and allows you to make it personalized and tailored to your needs. I am still learning how to make it the most efficient for me. I have been very supported every step of the way. This company goes the extra mile!
★★★★★
Friday, February 7, 2020
“I manage billing insurance claims and posting insurance payments. The…”
I manage billing insurance claims and posting insurance payments. The functionality is easy to use and information flows efficiently.
★★★★★
Tuesday, February 4, 2020
“I have had a great experience with Apollo. I was…”
I have had a great experience with Apollo. I was with a previous company that closed their doors and left me a short time to find a new company. Apollo was great to work with and was able to transfer a lot of information for us. They got things done quickly and have had great customer care for the past few years. I have used other programs that are some of the most popular in the PT industry and like Apollo better, especially for the price.
★★★★★
Friday, August 9, 2019
“North Woodward Rehab has been beyond pleased with all aspects…”
North Woodward Rehab has been beyond pleased with all aspects of the software. The support team rep has gone above and beyond in helping us get set up and making the transition from our previous software (PTOS)/in-house billing to Apollo. Randy took me under his wing and guided me through the set up and never hesitates to answer any questions I/we might have. He also has great suggestions as far as reports that should be run daily, weekly, and monthly.
★★★★★
Wednesday, September 12, 2018
“Very easy to learn how to use the program. Quick…”
Very easy to learn how to use the program. Quick responsive customer care who work hard to make sure I am happy with the product and service. Easy to complete a daily note in a short amount of time. Great price.
★★★★★
Friday, February 2, 2018
“Excellent! The support staff has been incredibly patient and helpful.…”
Excellent! The support staff has been incredibly patient and helpful. Love the personal touch of this company. Apollo is easy to navigate and learn, user friendly, customizable Randy is a great customer service person.
★★★★★
Tuesday, January 30, 2018
“Good value for a great, easy to use product. -…”
Good value for a great, easy to use product. - affordable - simple, easy to use - great customer support - no added costs/hidden fees - recorded training sessions for future use - quick responses to questions, corrections etc.
★★★★★
Thursday, January 4, 2018
“I have been a PT for 17 years and this…”
I have been a PT for 17 years and this was the great experience that I have had with apollo. Thanks to their very easy to use EMR system with easy billing and navigation.
★★★★★
Saturday, September 23, 2017
“Ease of use for small businesses. Very comprehensive program without…”
Ease of use for small businesses. Very comprehensive program without a lot of extra stuff you have to scroll through to get to what you need. There is also great customer service. I have had a reply within a very short time for any needs I have
