What is AT&T Web Hosting?
Find technology insights to help your business reach its potential – whether you’re mobilizing employees, connecting with customers, or updating cloud infrastructure thanks to AT&T business solutions.
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AT&T Web Hosting Reviews (8)
- ★★★★★1
- ★★★★★1
- ★★★★★1
- ★★★★★1
- ★★★★★4
Review Summary
Generated using AI from real user reviews
AT&T Web Hosting receives deeply divided reviews, with most customers strongly dissatisfied and a small minority content with the service.
The dominant criticism centers on billing practices and service delivery failures. Multiple reviewers report being charged months or years after cancellation, ongoing charges without corresponding service, and inflated monthly fees for poor-quality work. Customers describe website content not matching their instructions, missing logos, and inability to access their own site materials. Technical support emerges as a consistent pain point—users report unresponsive representatives, unresolved trouble tickets, and dismissive handling of legitimate problems. One reviewer waited six months with increasing issues on a basic plan and suspects AT&T deliberately creates problems to push upgrades.
A small number of users appreciate AT&T's brand reputation and support availability, noting the company's size provides reassurance and that support staff are generally reachable. One reviewer found the setup process worthwhile despite complexity and cost. However, these positive experiences are vastly outnumbered by accounts of poor execution, unethical billing, and ineffective customer service. The consistency of complaints around billing persistence and service quality gaps suggests systemic rather than isolated problems.
★★★★★
Friday, July 30, 2021
“Don’t waste your time with at&t website solutions they are…”
Don’t waste your time with at&t website solutions they are scammers, they collect your money every month and every tel number & dormain names is spell incorrectly, what you instruct them to put on your websites is not there they need to close their door. They create more damage to your business than anything else.
★★★★★
Tuesday, June 15, 2021
“At&t website solution build 3 website for us collect in…”
At&t website solution build 3 website for us collect in full for them charge us $120 per month to maintain them including hosting and for dormain name this went on for over 10 yrs or more up to this day they are billing us and they still cannot give or show us the contents of the websites or our logos. Don’t do any business with them they are over priced & they are a rip off.
★★★★★
Wednesday, April 3, 2019
“i switched to another company and at&t has been charging…”
i switched to another company and at&t has been charging my credit card for over 3 years since we cancelled.
★★★★★
Friday, March 31, 2017
“I dislike at&t customer service they always click on me…”
I dislike at&t customer service they always click on me when I'm trying to give them a peace of my mind. I hate they way they act! I talk to 2 representatives and they both did the same!
★★★★★
Monday, September 15, 2014
Jimmels Audio Video“I have had my website w/ATT for 6 months now;…”
I have had my website w/ATT for 6 months now; my problems have INCREASED each month. I am using the $10/month plan, and am beginning to suspect that ATT really wants me to upgrade to a more expensive plan! There are several tools available to me to(theoretically) correct any problems which may affect my 'viewability' thru search engines. The problem is that these tools do not work correctly. I have submitted 6 or 7 trouble tickets, and the latest info given me by a supervisor in the tech support dept is that this has been an ongoing issue with the software, that 'more than one account is affected', and they are working on it; that after trying to convince me that I didn't really need to use the software, and that the problems with error s in my website weren't affecting my viewabilty, even though the software itself states that!!! I am currently preparing to switch providers. PS: every time I call, I get a message asking for my opinion; I click on the link, and I get: "the website is trying to close the page' & nothing happens; I guess they don't want to know of any problems............
★★★★★
Tuesday, February 26, 2013
“The great thing about hosting with AT&T is you know…”
The great thing about hosting with AT&T is you know your account is in safe hands being one of the largest companies in the world. I rarely have issues with my web hosting account and support is always available when needed. Great for business and personal hosting requirements.
★★★★★
Monday, January 14, 2013
Sullivan“Convenient! Though it may seem a little pricey, and perhaps…”
Convenient! Though it may seem a little pricey, and perhaps a bit time consuming, I guarantee that this is a worthwhile service for those not savvy in website creation.
★★★★★
Thursday, June 28, 2012
“Pretty+complex+to+set-up,+but+support+was+good+all+along.+Not+the+cheapest,+but+overall+a+good+product.”
Pretty+complex+to+set-up,+but+support+was+good+all+along.+Not+the+cheapest,+but+overall+a+good+product.
