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Aviation Intertec Services

★★★★ 4.4 · 5 Reviews

What is Aviation Intertec Services?

AIS offers its flagship RAAS product as the natural maintenance management solution for the broad, dynamic, and populous mid-tier of the worldwide aviation industry. RAAS was developed by AIS to provide the comprehensive integrated functionality of the best aviation maintenance management systems at a cost that’s within reach of the mid-tier market. RAAS brings the quick deployment, ease of support, and low TCO inherent in cross-platform browser-based information systems. RAAS is an MRO and CAMO software system designed to meet the needs of mid-tier commercial fleet operators. Enabling modern, high-efficiency workflows in a powerful and straightforward package, RAAS is the best fit for mid-size fleets and user groups. Scalable, intelligent and 100% browser-based, RAAS includes efficiency-creating features such as automated real time airframe time updating and exchange of aircraft next due items, electronic technical dispatch, MPD/MRB driven program management and check package creation, purchase order e-approval and e-signature, integration with finance/accounting for payables or inventory value management, and of course approved paperless and e-signature maintenance processes from the hangar floor to the cockpit. RAAS customers enjoy the benefits of a widely accessible and easy-to-use inventory management and maintenance support system that through continued use is able to reduce maintenance costs by increasing maintenance procedure efficiency, reducing held inventory, providing proof of quality for inspection escalations, and by directly reducing clerical manpower requirements. The quick deployment, ease of support, and low TCO inherent in cross-platform browser-based information systems coupled with high levels of integration, easy-to-use user interfaces, and many automated reporting and data analysis features make RAAS a leader in its field.

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Aviation Intertec Services Reviews (5)

4.4
★★★★
5 reviews
  • ★★★★★2
  • ★★★★3
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Review Summary

Generated using AI from real user reviews

Aviation Intertec Services' RAAS maintenance management software earns strong, consistent praise from long-term users across the aviation industry.

Users highlight the software's user-friendly design, web-based accessibility across multiple bases, and ability to scale alongside growing operations without requiring a platform change. Several reviewers emphasize that the company behind RAAS takes a personal, collaborative approach—listening to customer needs, supporting customizations, and actively evolving the product over time. One 20-year customer reports zero Transport Canada audit findings tied to RAAS-controlled modules, and another notes the software has remained contemporary through continuous improvement. Support appears consistently strong: customers describe response times as prompt and staff as willing to explore custom solutions even when requests fall outside standard capabilities.

The reviews offer little concrete criticism. One user gave 4 stars instead of 5, though without explaining what held them back. The overall picture is of a stable, mature system trusted by regional carriers and air taxi operators who value reliability and personalized vendor relationships alongside technical functionality.

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