
BackupVault
★★★★★ 5.0 · 28 Reviews
What is BackupVault?
BackupVault is a leading provider of completely automatic, fully encrypted online, cloud backup for servers, laptops, PCs, Microsof 365 and Google Workplace accounts. And we’re based 100% in the UK and trusted by thousands of organisations world-wide. **Here's why businesses choose us to protect their most critical data asset:** - **High Performance, Reliable Backup** Our cloud backup UK software ensures that you receive enterprise backup solutions at affordable rates. We use the most reliable online backup software on the market today. - **Easy to Use Software** BackupVault’s online backup software been designed from the ground up to be as user friendly as possible. Backups are performed automatically and restores take as little as three mouse clicks. - **Friendly & Experienced Team** The BackupVault team are available in the UK 24/7 to answer any questions you may have. Our experience in working with small business backup and backup for schools also means we can offer expert advice to several specific market segments. - **Established Company** Blueraq Networks Ltd was formed in 2004 with the intention of providing reliable backup solutions to SMEs in the UK. We are expanding year on year and upgrade our infrastructure annually to cope with our customers’ requirements. We also partner with a network of professional and experience cloud backup resellers so we can effectively service and support customers across the globe. - **Affordable Monthly Costs** With our online backup solutions, there are none of the upfront hardware costs typically found with traditional backup solutions. There are also no charges for disk and tape media. All you pay is one monthly fee for the amount of data you store with us. - **Secure UK Datacenters & Storage** Our UK based datacenters are where our backup servers and your data is stored. Naturally the datacentre is state-of-the-art and features the latest physical security features, such as biometric access and redundant systems. We are also protected by the latest Cisco routers and firewalls to ensure that your data is always available when you need it. - **Completely Secure** Your privacy and security is paramount. We encrypt your data before it leaves your location with an encryption key known only to you. Your encrypted data remains encrypted on our secure servers ready for rapid restoration. We offer a no nonsense free 30-day trial of all of our software. We will even install it remotely if you wish. Call 020 3397 5159 to get started!
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Cloud Direct
BackupVault Reviews (28)
- ★★★★★28
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
BackupVault has achieved unanimous 5-star ratings across all 28 reviews, which is unusual and should be noted, though the feedback does consistently point to genuine strengths rather than appearing fabricated.
Users repeatedly praise responsive, hands-on support, often naming Rob Stevenson by name as someone who answers calls instantly, replies quickly to emails, and proactively monitors backups to flag issues. The UK-based infrastructure is a major draw, with many businesses citing GDPR compliance and the ability to avoid US data servers and the Patriot Act as key reasons for choosing BackupVault. Setup is described as straightforward, and the software itself is consistently called reliable, fast, and easy to use. Several users highlight successful data recoveries—from ransomware incidents to file restoration—completed within hours or minutes, with one business recovering 26,000 files in under an hour.
The pricing is mentioned as competitive and good value, and several customers have stayed loyal for 3, 10, or more years. Users across different sectors (dental practices, accountancy, IT support providers, financial services) report confidence in the service. No negative feedback or complaints appear in any of the 28 reviews, which means this summary cannot address potential weaknesses or pain points that buyers might encounter.
★★★★★
Friday, November 29, 2019
“Excellent support, reliable, UK based and very easy to contact.…”
Excellent support, reliable, UK based and very easy to contact. We are a dental practice and have been using BackupVault for our backup for a few years now. If our backup fails they contact us immediately and inform us of the failure. Yesterday we lost some Xrays and needed them back quickly, we received excellent help from Rob and the problem was sorted within an hour. Strongly recommend this service.
★★★★★
Thursday, November 14, 2019
“We were looking for a genuine UK based backup company…”
We were looking for a genuine UK based backup company to backup our network of machines for our business across multiple sites. All i can say is that I am glad we found BackupVault. They are really professional and we were assigned an account manager who has helped us from day 1. Really great customers service and definitely recommenced.
★★★★★
Friday, October 11, 2019
“We use BackupVault for our business and we couldn't be…”
We use BackupVault for our business and we couldn't be more impressed. It's fast, so efficient and has saved us more than once from complete disaster - including when several of our computers were hit by ransomware! The service is second to none, we can literally call at any time of day and someone is at the end of the phone to deal with the call - and they're brilliant to deal with (we had a data emergency once and our tech guy had to get up our of bed and call at 2am - instant answer!). Also, that fact that they don't use questionable US data servers is brilliant (no Patriot Act worries there!) - it's all purely UK data centres, which we greatly appreciate. Highly recommended to all businesses (especially UK-based)
★★★★★
Tuesday, October 8, 2019
“Excellent service and support from a helpful and friendly UK-based…”
Excellent service and support from a helpful and friendly UK-based team. A secure, GDPR-compliant and simple to use backup solution.
★★★★★
Monday, September 30, 2019
“5 star service, we are an IT support provider for…”
5 star service, we are an IT support provider for the education sector and BackupVault have helped us move our clients to them great company.
★★★★★
Friday, September 27, 2019
“Very friendly, quick and easy to set up. Feel in…”
Very friendly, quick and easy to set up. Feel in safe hands. Highly recommended!
★★★★★
Saturday, September 21, 2019
“Excellent service with exceptional customer service. I highly recommend BackupVault.”
Excellent service with exceptional customer service. I highly recommend BackupVault.
★★★★★
Thursday, September 12, 2019
“Contact Backup Vault by email. We had a quick response.…”
Contact Backup Vault by email. We had a quick response. Service has been good, price competitive. All round happy with the service.
★★★★★
Wednesday, September 11, 2019
“Very happy with the service: efficient, quick, reliable and the…”
Very happy with the service: efficient, quick, reliable and the support is just great!
★★★★★
Tuesday, September 10, 2019
“OMG, Finally someone who knows what they are talking about.…”
OMG, Finally someone who knows what they are talking about. Rob has been amazing and held our hand throughout the process of setting up our first server for backup. I know I can contact him and he will have the answers. I feel confident that Rob and the team will be a firm asset to our business.
