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Coinbase

★★★★ 1.3 · 6 Reviews

What is Coinbase?

Coinbase is a digital currency exchange, where you can buy and sell Bitcoin, Ethereum, Litecoin, and other cryptocurrencies. It’s one of the largest cryptocurrency exchanges in the world with over 20 million customers worldwide. Coinbase allows users to securely store funds for trading and custody purposes, as well as providing an easy-to-use interface with tools to buy, sell, and manage their cryptocurrency portfolios. Coinbase also offers an online wallet so you can store your digital assets as well. Coinbase is a great platform for beginner investors who are looking to get started in the world of cryptocurrencies.

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Coinbase Reviews (6)

1.3
★★★★
6 reviews
  • ★★★★★0
  • ★★★★0
  • ★★★★★1
  • ★★★★★0
  • ★★★★5

Review Summary

Generated using AI from real user reviews

Coinbase has a severely troubled reputation among these users, with five of six reviews rating it one star.

The dominant complaints center on transaction delays and fund access problems. Multiple users report waiting days or weeks for deposits to arrive, transfers that fail to complete despite showing as processed, and unresponsive customer support offering only generic "wait longer" responses. One reviewer lost $1,000 in a stalled transaction; another describes waiting seven days for a Bitcoin purchase, only to have it cancelled after the price surged 80%. Users also cite restrictive trading limits that prevent meaningful investment activity and an unreliable verification system that locked one user out for two days.

The single three-star review acknowledges that transactions have "gone well" overall but still criticizes the verification code process as unreliable and suggests the platform is struggling with its rapid growth.

The criticism reads as systematic rather than isolated—delayed withdrawals, cancelled orders, account lockouts, and poor support responses appear across multiple reviews. Some reviewers use strong language about intentional wrongdoing, though the pattern described (delays followed by cancellations during price movements) could reflect operational chaos rather than deliberate fraud. Either way, user trust in the platform is severely damaged.

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