What is Collectrium?
Founded in 2009, the company was acquired by Christie’s in 2015 and continues to operate independently, with offices and clients in the Americas, Europe and Asia. Collectrium was designed specifically for collectors, by a technology expert, and has earned the trust of tens of thousands of clients worldwide. Leading the industry in innovation through agile development and partnering with best-in-class art service providers, Collectrium is the only platform to integrate all collection-care and management tools in a single experience that is comprehensive, engaging, mobile, and secure.
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Collectrium Reviews (3)
- ★★★★★2
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
Collectrium divides users sharply: one reviewer had a dire experience with customer support, while two praised it as a capable art collection tool with few alternatives in its category.
The two positive reviewers highlighted security, ease of use, and a sleek design. One noted that Collectrium keeps adding features and stands out as unseen in the art world—suggesting it may be among the only dedicated solutions for art collectors. Both seemed satisfied with the core product.
The single negative review was severe. The customer faced months of ignored emails about account deactivation, continued billing despite a declined card, and an unresponsive support team that didn't answer phones during business hours. This reviewer urged others to look elsewhere.
The stark contrast makes it unclear whether the negative experience reflects a systemic support problem or an isolated case. Potential buyers should weigh the product's apparent strengths against the serious support concerns raised.
★★★★★
Wednesday, February 11, 2015
“Terrible customer service team - the worst I have ever…”
Terrible customer service team - the worst I have ever encountered. If it was possible, I'd give them ZERO STARS. They ignored my multiple e-mails about deactivating my account. For two months they didn't respond. On top of that, they continued to try to bill me! Even writing to me that my card had been declined. They don't pick up phone calls during business hours. They are just THE WORST! Please save yourself money and grief and go elsewhere.
★★★★★
Friday, January 16, 2015
“Great tool for art collectors. It keeps adding new features…”
Great tool for art collectors. It keeps adding new features and keep it fresh. Unseen in the art world!
★★★★★
Monday, September 23, 2013
Defelice Consulting“This is a solid cloud solution for your art collection.…”
This is a solid cloud solution for your art collection. We recommend Collectrium for its security, ease of use, and sleek design. This also seems to be the only art focused solution for the art world, which I think is pretty powerful.