ConsumerAffairs

ConsumerAffairs is a consumer news and advocacy organization founded in 1998 and based in Stateline, Nevada, with an additional office in Tulsa, Oklahoma. The company operates an online marketplace where millions of consumers research purchases, connect with brands, and share reviews each month. The platform offers several key services, including consumer reviews and ratings, brand management through a software-as-a-service (SaaS) model, and consumer news and advocacy. It also provides market research and insights by analyzing consumer feedback, helping brands understand customer satisfaction and enhance their reputation. ConsumerAffairs collaborates with various brands across different industries to assist them in managing their online presence and engaging with customers effectively. With reported revenues between 29.3 million and 42 million and a workforce of approximately 196 to 202 employees, ConsumerAffairs continues to grow by leveraging user-submitted reviews for consumer advocacy and brand engagement.