CyberlinkASP
★★★★★ 4.8 · 9 Reviews
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CyberlinkASP Reviews (9)
- ★★★★★8
- ★★★★★0
- ★★★★★1
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
CyberlinkASP earns strong user satisfaction, with eight of nine reviewers giving five stars and praising the hosted virtual desktop experience and managed hosting approach.
Users consistently highlight support desk quality, describing staff as efficient, helpful, and knowledgeable. The transition to a hosted environment resonates well—customers appreciate eliminating on-premise servers, gaining device access flexibility, and experiencing smooth migration. One reviewer called the VDI experience "best in the business," and others noted the solution is easy to work with and fully managed.
The one significant criticism comes from a billing department failure: one customer was overcharged twice and felt dismissed when raising the issue. This same reviewer noted that support quality remained excellent even after Cyberlink's acquisition of the previous XRM provider, suggesting the billing problem may be isolated to finance operations rather than a service-wide issue. For buyers prioritizing technical support and VDI reliability, the reviews are uniformly positive; those concerned about billing accuracy should verify invoices carefully.
★★★★★
Monday, March 23, 2020
★★★★★
Thursday, May 2, 2019
“I was an XRM customer so am somewhat spoiled -…”
I was an XRM customer so am somewhat spoiled - what a great company! But then XRM got bought by Cyberlink. Fortunately the quality of the support desk is still excellent - they are super-efficient and helpful. But the billing department stinks. I got overcharged twice in a row (by a lot) and was made to feel like an inconvenience for pointing it out. Go with this company for the support - but check your invoices!
★★★★★
Tuesday, April 12, 2016
“Complete hosting solution, fully managed, I love it”
Complete hosting solution, fully managed, I love it
★★★★★
Friday, June 6, 2014
★★★★★
Friday, June 6, 2014
Madre Kirk Corp.“I love these guys, moved the entire firm, no more…”
I love these guys, moved the entire firm, no more servers for us, great service
★★★★★
Wednesday, April 2, 2014
Pantepec“Smoothe transition, love access from any device”
Smoothe transition, love access from any device
★★★★★
Thursday, February 6, 2014
“Phenomenal, very easy, seamless process, service has been excellent.”
Phenomenal, very easy, seamless process, service has been excellent.
★★★★★
Thursday, May 30, 2013
Magdalen“Easy to work with, excellent hosted virtual desktop experience.”
Easy to work with, excellent hosted virtual desktop experience.
★★★★★
Friday, March 15, 2013
Blackwells“Highly recommended, they handle everything. The help desk is great…”
Highly recommended, they handle everything. The help desk is great and very knowledgeable engineering staff.
