What is Easyspace?
Easyspace Limited was born on the 18th of July 1997 - we have grown to be one of the largest group hosting companies in the UK. Our direction and mission is simple - to offer our customers the best service, uptime and reliability.
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Easyspace Reviews (22)
- ★★★★★15
- ★★★★★2
- ★★★★★0
- ★★★★★0
- ★★★★★5
Review Summary
Generated using AI from real user reviews
Easyspace divides users sharply: most praise the service, but a vocal minority report serious billing grievances. The 16 five-star reviews consistently highlight easy setup, responsive support, and a straightforward control panel. Users commend quick domain registration, reliable hosting performance suitable for small ecommerce sites, and helpful staff who resolve issues promptly. Several note the service has improved over time, particularly on SSL offerings.
However, five one-star reviews raise a critical pattern around automatic renewals and surprise charges. Customers report being billed for domain renewals without notification, sometimes a month early, at rates significantly higher than competitors. Multiple reviewers mention hefty transfer fees (£15–£18) to move domains away. One user was charged three times the market rate and refused a refund despite raising the issue within the grace period. These complaints suggest billing practices that catch customers off guard and make leaving costly.
Two mid-range reviews are largely positive, noting good value and uptime. The stark divide suggests Easyspace works well operationally for those who stay, but the automatic renewal process and transfer policies frustrate those who attempt to leave or review their charges carefully.
★★★★★
Wednesday, October 2, 2024
“They'll take your money and refuse to give it you…”
They'll take your money and refuse to give it you back for services you don't use
★★★★★
Monday, August 20, 2018
“Used this company now for 2 years Just bought another…”
Used this company now for 2 years Just bought another domain and email service and the setup was brilliant
★★★★★
Friday, August 3, 2018
★★★★★
Thursday, May 31, 2018
“Was looking for simple 1 Mailbox on a Domain that…”
Was looking for simple 1 Mailbox on a Domain that i fancied , Easyspace got it up and running in no time. Controls panel is pretty easy to work.
★★★★★
Friday, February 16, 2018
“I came to Easyspace just over 8 years ago from…”
I came to Easyspace just over 8 years ago from a well known American hosting and I found the Control panel at EasySpace simple, clear and far easier to use. In that time, I've experienced good service, including when my site went down, whilst I was editing it. I phoned the out of hours number and they got me back up and running withing in 5 minutes. There was an issue at one time where EasySpace was not up to speed on SSL but after having sent a letter to them to improve their offerings for HTTPS they understood that they were lagging behind and now have a whole host of services for SSL.
★★★★★
Monday, June 12, 2017
“We chose the shared server, with an Easyspace hosting package…”
We chose the shared server, with an Easyspace hosting package because we needed a flexible package that benefited from add on options. Those options include back up service and further options to upgrade to a more specific dedicated WordPress NGINX server. We started with the pick and mix server and hosting package and found that the website works very well on the server. The website uses ecommerce for up to 300 products at a time and that is perfect for a shared server. We have good uptime and site speed loading time with the Easyspace shared server and this is the perfect hosting package for a small ecommerce site. We chose a theme that worked well with WordPress and Easyspace and it is important always to check the theme. As long as there are not too many plug ins, the shared server option is a great offering and it is attractively priced. You pay yearly which is convenient and you can add up to 5 databases as an added option making the site hosting package very affordable and great value for money. It is also much easier to manage compared to other services thanks to the Easyspace control panel.
★★★★★
Wednesday, June 24, 2015
“1. Automatically take your money for expiring domain with NO…”
1. Automatically take your money for expiring domain with NO NOTIFICATION whatsoever. 2. They charge £20.15 to renew a .co.uk domain. This is double what it would cost to register a new domain. 3. If you want to move a domain to a different host, they will charge you £18.00 Stay away. This company has ripped 1000's of people off. Just google "easyspace reviews" for more info
★★★★★
Friday, December 5, 2014
“The email configuration guides supplied after new email configuration are…”
The email configuration guides supplied after new email configuration are brilliant
★★★★★
Friday, November 14, 2014
“Today I received superb support, 1 ticket and 1 call,…”
Today I received superb support, 1 ticket and 1 call, both were answered in a reasonable time with a solution to fix my problem. If you want a no hassle company choose Easyspace
★★★★★
Wednesday, November 5, 2014
“I contacted support last night and had a dull response…”
I contacted support last night and had a dull response in the morning , great company and skillful staff
