E-Max Systems
★★★★★ 3.0 · 4 Reviews
What is E-Max Systems?
E-Max Systems is a leading provider of cloud and on-premise manufacturing ERP software for small to medium sized companies. We provide successful solutions to hundreds of clients in manufacturing and engineering industries. Designed by engineers for engineers and incorporating 20 years best practice, our ERP software is powerful, flexible and offers great value. With a sophisticated MRP system at its core, our software is proven to facilitate and support our customers' business growth. E-Max ERP allows your business to take an initial customer enquiry through every stage in the production process to the final invoice. It is functionality-rich and includes features rarely offered in off-the-shelf software packages. Our software is designed and developed in-house by our team of engineers and developers. We also offer support through our internal helpdesk. This means no middlemen and enables us to respond to our customers' needs quickly and directly. E-Max ERP can be easily tailored to meet our customers’ exact requirements and unique processes. E-Max ERP means you'll have all of your data in one place, allowing you a genuine real time view of how your company is performing. With this information, you'll be able to make informed decisions to increase workplace efficiency, enjoy cost savings and enable your company to achieve its full growth and performance potential.
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E-Max Systems Reviews (4)
- ★★★★★2
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★2
Review Summary
Generated using AI from real user reviews
E-Max Systems delivers strong results for long-term, bespoke manufacturing clients but fails dramatically for others, leaving some customers with six-figure losses and abandoned implementations.
Two users report catastrophic experiences after investing heavily in the system. Both cited core functionality problems—slow performance, poor customization, and unreliable data handling—that persisted despite 18 months of effort and responsive local support. One customer abandoned the project entirely; the other described the live system as "horrendous" and expressed concern the company itself may not survive to support the product. Both criticized senior management as unresponsive once problems emerged.
In contrast, two long-serving clients praise E-Max highly. One appreciated the company's willingness to tailor the system to bespoke needs, plus friendly support and centralized data access. The other has worked with E-Max for over two decades and credits the vendor's flexibility and manufacturing expertise with helping the business grow.
The pattern suggests E-Max works well for established clients with straightforward bespoke requirements and high implementation maturity, but struggles with complex deployments or customers needing a standard, out-of-the-box solution. Risk is material for new adopters in manufacturing.
★★★★★
Monday, June 17, 2024
“We are yet another customer that couldn't get the system…”
We are yet another customer that couldn't get the system to work after ploughing in over £100k and probably the same value in internal resource. The system is in no way ready as a full ERP/MRP, do not be fooled by the sales patter or the demos as once you get live data into the system it is horrendous, slow, not customisable. I disagree with the other 1 star review - their support is shocking, they are only concerned about the next piece of income, surely this business will fail and then you will be left with an unsupported ERP - we had high hopes - we have been left with a truly dreadful experience.
★★★★★
Saturday, February 17, 2024
“Obviously given our rating, our overall experience was not good…”
Obviously given our rating, our overall experience was not good and we would not recommend this system to other manufacturing businesses such as our own. Perhaps the older system may have worked but we already operated a system with similar functionality so made no sense for us. After taking the decision to abandon the implementation we have also found the senior management to be quite elusive to further discussions. Pros: All though we, like others in our area, decided to abandon the E-Max implementation (after around 18 months) there were some positives. The support team in Glasgow were found to be very responsive and did try very hard to sort issues, however, were many time let down by the basic system therefore leading to an unsatisfactory outcome. Also sometimes their 'fixes' would address the issue you were encountering (be it stock losses or incorrectly transacting) but alot of the time they would force stock through in the background code and create issues down the line with the finance module and report incorrect figures. Cons: Put simply, after 18 months of trying, we and E-Max could not get this system to work in our business. at around 9 months the technical director personally took hold of our system and eventually we offered them 6 re-attempts at configuring the system and getting this to work, however, every new system failed testing in some fairly critical ways (either stock control or accounting being the main factors). We were unique in that we have three brands under our our group company and I do believe this may have been a contributing factor to the eventual withdrawal. However, at quotation we were assured this would not be an issue. Additionally were are in conversations with another 4 businesses who are more simple in their set up and they found similar issues and have either pulled the implementation or reverted to the older E-Max system which does seem to work much better but is not a true ERP solution.
★★★★★
Monday, May 20, 2019
“Being a Bespoke Manufacturing Company Emax tailored the system to…”
Being a Bespoke Manufacturing Company Emax tailored the system to suit our needs. The staff are very friendly and responsive. It holds a big volume of data and analysis all in one place. We can time manage and have live access to our work in hand.
★★★★★
Thursday, May 16, 2019
“We have been working with E-Max for over 20 years…”
We have been working with E-Max for over 20 years , they have helped us grow significantly , with the development of their systems and ours . Their flexibility and enthusiasm for manufacturing processes , has strengthened our own abilities and increased our capabilities.
