What is eUKhost?
eUKhost Ltd. is operated from our registered office based in Leeds and data centres in Wakefield, Maidenhead and Nottingham. We employ a number of staff at our office locations as well as in the data centre in order to provide uninterrupted sales and support service to our customers. We believe in offering the most reliable and professional web hosting solutions on UK based servers at affordable pricing. We were among the first companies in Europe to offer fully automated web hosting solutions and we continue to lead the market through the constant development of our proprietary web hosting technologies. Whether you need a fast, reliable and affordable web hosting company to host your company or personal website, we can guarantee that you will not be disappointed if you choose us today.
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eUKhost Reviews (395)
- ★★★★★343
- ★★★★★33
- ★★★★★1
- ★★★★★2
- ★★★★★16
Review Summary
Generated using AI from real user reviews
eUKhost receives overwhelmingly positive feedback, with 49 of 50 recent reviews giving 5 or 4 stars. Customers consistently praise responsive live chat support and specific team members—Albie S appears most frequently, with users highlighting his patience, technical knowledge, and ability to guide them through package selection and setup. Other support staff like Stenly B, Calvin K, and Samuel S also receive repeated praise for quick issue resolution. Customers value the company's affordable pricing relative to competitors and note that problems are resolved efficiently when they arise.
One dissatisfied long-term customer (1 star) reported a sharp decline from past performance, citing poor server speed and dismissive customer service when issues were raised, leading them to cancel. This contrasts sharply with the broader pattern of loyalty among other reviewers, many of whom report staying with eUKhost for years.
The consistency of support-focused praise across reviews suggests the team is a genuine strength, though the single negative review hints that service quality may not be universal or that performance issues exist beyond the sales and support chat experience. For most users in these reviews, the combination of knowledgeable support staff and competitive pricing outweighs concerns.
★★★★★
Thursday, October 7, 2021
“Jasbir Rana was incredibly helpful during our online support chat…”
Jasbir Rana was incredibly helpful during our online support chat and was able to assist me in an area of the system I am not well versed in. The support I recieved was clear, concise, and accurate and I would like to thank Jasbir for this. I will recommend eUKhost based on this interaction alone.
★★★★★
Wednesday, January 13, 2021
“I need answers to a couple of questions prior to…”
I need answers to a couple of questions prior to ordering additional services. Albie answered them, sent a link to the product I wanted, then expedited the setup. Great service.
★★★★★
Tuesday, December 15, 2020
“Albie did an excellent job today sorting me out with…”
Albie did an excellent job today sorting me out with a new server at a great price too.
★★★★★
Monday, November 30, 2020
“good Job Albie, Aaron and all eukhost team!, its my…”
good Job Albie, Aaron and all eukhost team!, its my favorite host provider, i recommend it, respect for prices and service.
★★★★★
Wednesday, October 21, 2020
“Albie help me to set up my services ad well!!…”
Albie help me to set up my services ad well!! Thanks!!
★★★★★
Friday, September 11, 2020
“Executive Albie was of great help! I received great deal…”
Executive Albie was of great help! I received great deal and great assistance from him!
★★★★★
Friday, September 11, 2020
“I have been a customer since 2014 and they used…”
I have been a customer since 2014 and they used to be brilliant. Going above and beyond to help. The speed of the server has been incredibly poor and the customer service response was basically 'tough'. I have cancelled and gone elsewhere. Avoid.
★★★★★
Tuesday, September 1, 2020
★★★★★
Monday, August 17, 2020
“Excellent service provided by Albie S from Eukhost sales team…”
Excellent service provided by Albie S from Eukhost sales team - quickly figured out the package I needed, extremely efficient in dealing with my request. Highly recommend EUKHOST - I have used them for years!
★★★★★
Wednesday, July 15, 2020
“Great service from Albie S in helping with backup setup.…”
Great service from Albie S in helping with backup setup. Thank you!
