What is EZFacility?
In 2003, we created EZFacility with a vision to build a great company – one that changes the way businesses are run through cutting-edge SaaS technology; one that delivers real value to our customers; one that creates substantial rewards and opportunities for our employees; and one that is an enjoyable place to work. As we have grown, from our humble beginnings in a one bedroom apartment to one of the largest providers of feature-rich business management software for the sports and fitness industries, we remain true to this vision and proud of our progress. We have earned the trust of thousands of businesses around the world and have built a workforce who cares about our customers' success.
Alternatives to EZFacility
SportsPlusSpotlightSportsPlus platform is owned and operated by Thapos, a California corporation founded in 2014 to provide solutions to the… Learn more about SportsPlus.
Thapos IncSportsPlus is our sports management platform for sports clubs, leagues, associations, teams, coaches, players, and parents. … Learn more about Thapos Inc.
Active Club SolutionsActiv8 Commerce’s all-in-one sales system is designed to save you time and money by reducing redundant data sets. Update once… Learn more about Active Club Solutions.
ASF Payment SolutionsASF Payment Solutions is a technology company that provides software, complete payment solutions and customer support to the… Learn more about ASF Payment Solutions.
BobclassBobclass is an all-in-one app for client progress monitoring, scheduling and payment tracking for instructors. It aims to… Learn more about Bobclass.
Bridge Club ManagerYou’re a bridge club manager, not a web developer. Let the professionals at Bridge Club Manager build and manage your bridge… Learn more about Bridge Club Manager.
Centex TechnologiesCentex Technologies is an Information Technology consulting company based in Texas and Georgia. We analyze each client’s needs… Learn more about Centex Technologies.
ClassForKidsClassForKids is booking and management software created specifically for clubs, schools, and academies to grow their… Learn more about ClassForKids.
Club AutomationClub Automation is the leading web-based club management software provider. Our user-friendly and feature-rich platform is… Learn more about Club Automation.
Club CaddieWHEN ALL YOU BUILD IS GOLF SOFTWARE, YOU BUILD GOLF SOFTWARE WELL Prior to co-founding Club Caddie, two golf course… Learn more about Club Caddie.
EZFacility Reviews (27)
- ★★★★★21
- ★★★★★5
- ★★★★★0
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
EZFacility earns consistently high marks from users, particularly for customer support and ease of use, though the software does have some technical limitations worth knowing.
Users across fitness facilities, sports venues, and small businesses praise the platform's versatility as an all-in-one system handling memberships, scheduling, payments, and reporting. Responsive support emerges as a standout theme—many reviewers note immediate phone assistance and staff willingness to resolve issues quickly. The software is described as learnable within days to a week, and training is noted as helpful. Features like automated invoice calculation, league management, and double-booking prevention are valued, especially by facilities managing complex operations.
On the downside, a few concrete issues surface. The software requires an internet connection to function, meaning any outage halts the entire system including point-of-sale. Data entry for certain workflows (like one-off class fees) can feel tedious. Some users want custom reporting dashboards, password-protected clinical notes, or automatic payment-failure emails. One user reported serious downtime on the member-facing app. A few reviewers also note the platform may be overkill for very small gyms and suggest a lower-cost tier for businesses using only a fraction of available features. Payment processing integrations are reportedly more expensive than competitors.
★★★★★
Monday, May 6, 2019
“Great service even for small business Pros The versatility and…”
Great service even for small business Pros The versatility and affordability. I am a very small business but it is affordable even for me compared to other membership tracking companies. Cons There could possibly be a sliding scale for small businesses with fewer than 100 customers. Benefits My overall experience has been highly favorable. Every question I asked, even though it seemed insignificant, they answered promptly and with extreme courtesy.
★★★★★
Saturday, April 20, 2019
“Pros- Schedule gives great "at glance" view of what is…”
Pros- Schedule gives great "at glance" view of what is happening on a given day - self-service app - memberships Cons- a bit clunky to enter packages -no automatic email to a customer when a payment fails -could have the ability to create own reports - the ability to add password protected notes re: treatment to a clinic page Comments Ez has been great - takes a while to learn but it is the best overall we have found. Support is excellent and immediate which makes all the difference.
★★★★★
Thursday, April 18, 2019
“If you have an athletics facility, EZFacility is a must…”
If you have an athletics facility, EZFacility is a must have! Pros The software is very robust and can help in all aspects of the business. Whether it's scheduling fields, cages, lessons, camps, selling advertising: EZ Facility has you covered. Cons Nothing, it takes time to learn everything but customer support is top notch. Benefits We schedule games, rentals, camps, tournaments, and other events at our facility. EZFacility has streamlined the organization process so no double booking happens and we're able to maximize revenue through that organization.
★★★★★
Wednesday, April 17, 2019
“Very User-Friendly! Pros We started with the FA system which…”
Very User-Friendly! Pros We started with the FA system which was horrendous and not user-friendly... A recommendation to EZ Facility has made the clouds disappear and a lot easier to use! The back office assistance by staff is second to none...(I've made a few mistakes!) which have been fixed no problem Cons nothing very user-friendly. always on the phone to help you!
★★★★★
Wednesday, April 17, 2019
“Great Product for FEC or Gym Pros Flexibility. We can…”
Great Product for FEC or Gym Pros Flexibility. We can do everything that we want to do in a P.O.S. system and manage memberships in one solution. League management is also easy to use and set up. We barely scratch the surface of what this solution can offer. Cons I would like to see more options in merchant card service integration. The options available are great, but more expensive than many other options. Comments I spent months researching options and talking to companies, ultimately EZFacility won hands down. We had personalized training and were up and running quickly. I haven't regretted my choice once. We get notifications in advance for any upcoming changes and a customer service that has always made life easy for us. I recommend EZFacility to anyone that needs an easy reliable platform. I doubt you will find a way to outgrow it or find it lacking. Simply put, EZFacility is awesome.
★★★★★
Tuesday, April 16, 2019
“Great Management Software Pros I like the functionality of the…”
Great Management Software Pros I like the functionality of the software, it is a great all in one system. Cons The only thing I don't like about the software is that you need an internet connection to run it. If for any reason you lose your internet connection then everything stops, even POS and client check-in. Comments Overall this is a great option for your business and I would recommend this product.
★★★★★
Wednesday, January 2, 2019
“Pros It does all that is needed for our industry…”
Pros It does all that is needed for our industry and to keep accurate records as well as communicate with our clients. Cons We use only a small part of what EZ facility has to offer. It would be great if there was a program for small gyms and training facilities that don't use all the features at a lower cost. Comments No issues
★★★★★
Wednesday, November 7, 2018
“The training makes the product very easy to set up…”
The training makes the product very easy to set up and use. The ease of setting up a customer and taking a payment when you are busy is great. Once set up it is very efficient
★★★★★
Wednesday, October 10, 2018
“I like that it is easy to input membership data…”
I like that it is easy to input membership data into the software. I manage the front desk so it is imperative that everyone on my team knows how to enter the data without mistakes. I also like that it is relatively easy to pull reports (deposit reports, expiring memberships, etc) as this feature is used daily. Also, customer service is remarkable. If I have a problem or question, the customer service team is quick to respond and very helpful in solving my problem or answering my questions.
★★★★★
Saturday, June 2, 2018
“They have all the tools available, but the functionality still…”
They have all the tools available, but the functionality still needs improvement. They have what my company needs (e.i. online scheduling, online payments, App, notifications, etc.). They are constantly looking for additional ideas to make things better for the customer.
