Hippo CMMS
★★★★★ 4.3 · 7 Reviews
What is Hippo CMMS?
Hippo CMMS is a web-based maintenance management system with CMMS features that suit a variety of industry needs, from manufacturing and healthcare to hospitality and education. Hippo CMMS offers a graphical view of maintenance operations through its customizable dashboards. Organizations can customize their account, import floor plans and drawings, and visually manage their assets and equipment. Hippo Standard Dashboard offers clients a data-driven list to view maintenance information while the Hippo Calendar Dashboard allows for optimized workflow and resource planning. Hippo offers work order management and preventive maintenance tools for effective work order tracking and processing. The asset and equipment management tool houses all critical information, including ID tags, images, manuals, and history, in one centralized system. The Hippo mobile app allows technicians to update and close out work orders on the go while Hippo Reports uses custom filters to generate relevant data.
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Hippo CMMS Reviews (7)
- ★★★★★5
- ★★★★★1
- ★★★★★0
- ★★★★★0
- ★★★★★1
Review Summary
Generated using AI from real user reviews
Hippo CMMS earns strong marks for ease of use and support quality, though one user found it didn't meet their needs or justify the setup cost.
Five of the seven reviews highlight the system's intuitive design and straightforward navigation, with users appreciating how quickly their teams learned it—especially in on-site training scenarios. The support team receives consistent praise across reviews, with named staff members (Blake Oman, Carly Duncan, Mel Motoch, Daniel) credited for responsive, helpful assistance. Users also value affordability relative to competing CMMS platforms and the ability to manage work orders, preventative maintenance, labour costs, and contractor coordination from a single platform. One implementation firm reports rolling out Hippo across Africa and shifting their entire strategy to support only this product.
The single negative review offers no detail beyond stating the system didn't meet expectations and wasn't worth the setup investment, making it difficult to pinpoint specific failings. Overall, Hippo appears to deliver on core functionality and customer service, though fit and total cost of ownership merit discussion during evaluation.
★★★★★
Monday, September 26, 2016
“Not what we expected. Not worth the cost of setup.”
Not what we expected. Not worth the cost of setup.
★★★★★
Wednesday, January 20, 2016
“Well thought out easy to use system. It is intuitively…”
Well thought out easy to use system. It is intuitively constructed such that it leads you to learn the system with ease and purpose. Great Team helping me from Blake Oman to Carly Duncan and Mel Motoch. Each step of the way, they provided the right information at the right time. Good system but more importantly, GOOD PEOPLE. If you wanna put together a comprehensive Maintenance Management System that is quick, easy and user friendly, you're in the right place.
★★★★★
Thursday, December 10, 2015
“MEL MOTOCH did an excellent training session for our new…”
MEL MOTOCH did an excellent training session for our new staff members. By coming to our location, the training was particularly helpful for those staff who are less familiar with computer technology.
★★★★★
Tuesday, September 22, 2015
“HIPPO's Affordability and ease of use, is what really separates…”
HIPPO's Affordability and ease of use, is what really separates them from the rest. We support multiples CMMS systems, but since we've come across HIPPO CMMS, we are relooking at our strategy to only support HIPPO CMMS. We've been implementing HIPPO CMMS throughout Africa, and have had excellent reviews of the product, HIPPO CMMS is changing the way people think with regards to asset management software.
★★★★★
Friday, September 11, 2015
“Taking into account our 2-year experience we can exactly say…”
Taking into account our 2-year experience we can exactly say that Hippo is easy to use remote platform for facility maintenance. If you need simple tool to do specified tasks concerning this service Hippo is a worthy choice.
★★★★★
Wednesday, September 9, 2015
“Since using Hippo CMMS life is a lot easier managing…”
Since using Hippo CMMS life is a lot easier managing daily Preventative/Reactive Maintenance tasks.I am the Maintenance Manager for 2 different hotels and Hippo allows me to have full control of Labour/costs and contractors for all work orders.The programme within Hippo which allows other staff members to be sent an update of a work order they entered via email really saves a lot of time with internal liasing and allows updates to reach the affected staff much more efficiently.All in all a great system and I would recommend it to any other company's.Just to add the the support staff are second to none and always reply same day and most times in the same minute! Great team and company in particular Daniel and Carly.
★★★★★
Tuesday, September 8, 2015
“Hippo was a great choice for us. Before we had…”
Hippo was a great choice for us. Before we had Hippo we used a cumbersome maintenance software. It was difficult to use, and the support was minimal (and costly). Hippo allows us to have unlimited users, the support has been excellent and the software is so easy to use.
