What is Host Department?
Leading web hosting provider offering reseller, unlimited website hosting. Host Department has grown quickly to hosting sites for businesses in over 170 countries since 1997.Host Department employees take pride in offering some of the best 24 hour a day, customer-oriented support in the industry.
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Host Department Reviews (12)
- ★★★★★7
- ★★★★★5
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Host Department earns consistently strong marks for customer support quality and affordable pricing, though uptime reliability generates some mixed experiences. Users across multiple reviews praise the 24/7 live chat support, describing staff as friendly, responsive, and knowledgeable—many report issues resolved quickly. The company's pricing is frequently cited as competitive or cheap relative to service level. Long-term customer retention is notable, with several reviewers reporting multi-year relationships spanning four years or more.
Uptime performance is the main area of concern. While most users report good uptime, a few mention isolated downtime incidents over their hosting tenure. Some reviewers acknowledge that Host Department, like most providers, doesn't actually deliver the claimed 99.9% uptime, though one user notes their actual experience sits around 99.8%. A handful of customers reference seeing negative reviews elsewhere but claim their own experience has been trouble-free, suggesting variability in user outcomes or selection bias among reviewers.
Overall, the reviews are decidedly positive, with 8 five-star and 4 four-star ratings. No customer reported serious ongoing problems. The main value proposition centers on low cost combined with responsive support rather than premium infrastructure guarantees.
★★★★★
Wednesday, March 12, 2014
“I have been in hosting business from many years. Many…”
I have been in hosting business from many years. Many say they provide 99.9% uptime but the fact is that no hosting company provides 99.9% uptime. Host Department also does not provide 99.9% uptime but comparing to most of the hosting sites it provides better uptime.
★★★★★
Thursday, February 27, 2014
“I have been hosting from Host Department since 1 year…”
I have been hosting from Host Department since 1 year and really satisfied with this. It provides excellent customer support 24/7 and are friendly enough and answer all question patiently. And also they provide maximum uptime.
★★★★★
Monday, May 20, 2013
“Since 2 years it’s been a great experience with Host…”
Since 2 years it’s been a great experience with Host Department there is only a few of minor problems apart from that everything is fine by HD. I never had any problem with HD and I wish to thank Host Department. Their Support Team is very friendly since 1st day of my Hosting carrier they helped me and solved the queries in short span of time. Host Department is very consistent and reasonable Hosting provider from my sight.
★★★★★
Wednesday, April 10, 2013
“A month ago I had some problems in setting up…”
A month ago I had some problems in setting up my DNS for my Domain. I clicked to their Live Chat Support, they helped me and got a solution in short span time to my issue. Their Live Chat is more improved than before and the Support team is very friendly with me and also with the Customers that I heard from other reviews. A few days ago there was downtime however their Network Uptime is 99.8% for me always. Their Service is superb and the price is very cheap.
★★★★★
Monday, April 8, 2013
Karma Softs“Nice web hosting service, I like them. They are good.”
Nice web hosting service, I like them. They are good.
★★★★★
Friday, April 5, 2013
Seomagz.com“During my search to find a new host I found…”
During my search to find a new host I found Host Department, they are really amazing guys. I can't believe my eyes when I see that they have a VPS plan with 1GB ram at $13.95/month. I suspected a little earlier that how their service may going to be, however I signed up. But later I am amazed with their server performance and excellent help in all the way of my installations, that's what one should look in a company for the service. I am a happy customer with them, by the way I purchased my VPS plan in 2011 and I am still with them.
★★★★★
Tuesday, April 2, 2013
“Nice web hosting company, friendly people and good support. My…”
Nice web hosting company, friendly people and good support. My website has been hosted with them for more than 4 years and is still running. Definitely I will recommend them.
★★★★★
Tuesday, April 2, 2013
KVKM Solutions“They are great, they are more than just a web…”
They are great, they are more than just a web host, all you need to maintain a website is already there on their website and that is one of the best qualities of them. I like them a lot, I have a Reseller hosting package with them from 2010, hosted 369 domains up till now with no complaints. They are amazing guys.
★★★★★
Tuesday, April 2, 2013
Givemehost.org“I saw some bad reviews about Host Department. I don’t…”
I saw some bad reviews about Host Department. I don’t think it’s really bad because I have been a Customer of Host Department for 1 year but I didn't find any kind of trouble with this. Only once I faced downtime a month ago apart from that there is everything fine. A member of their team solved my many queries and they were very friendly with me. I had a great year with Host Department. If you need my opinion for a Web Hosting Company I will suggest you to use only Host Department.
★★★★★
Thursday, March 28, 2013
Host Department“Host Department is a very secure and affordable hosting provider…”
Host Department is a very secure and affordable hosting provider they are very friendly and efficient in resolving the issues. I have been hosting my site for the past three years and I haven’t faced any serious problems. Their Support team is very friendly with me. HD Support team solved my tons of problems in just a very small time. Thanks Host Department for your best service and support, their prices are low but they will not compromise with the service and its network uptime is really good. I have hosted my site for 3 years but have not faced any downtimes. I must thank you for all your hard work and support that you provide.