IVIS Group

Since 1994 IVIS Group has been at the forefront of transforming retailers and brand-owners into market-leading, customer-centric global omni-channel businesses. IVIS Group empowers retailers and brand owners through strategic retail consulting and patented technology to drive higher sales, profitability and greater brand penetration globally for the likes of Tesco, Marks & Spencer, Carphone Warehouse, Best Buy and Parkson. Ensuring the customer is at the heart of retailers’ offerings often requires significant business change in a dynamic and highly-competitive market. Hence, IVIS Group has collated all the lessons learnt, experience and know-how in a 20 years journey in omni-channel and distilled it into the Omni-Channel Maturity Model (OCm²®). OCm²® is a customer-centric, systematic and proven step-by-step approach designed to ensure a successful delivery and on-going optimisation of omni-channel vision. This vision is delivered and continuously iterated by our team of retail experts and subject matter experts driving customer acquisition and retention and ultimately, profitability.