What is Join It?
Join It is a membership management service that helps businesses and nonprofits effectively sell, track, and grow their membership.
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Join It Reviews (22)
- ★★★★★19
- ★★★★★3
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Join It wins strong approval from users, particularly for streamlined member management and responsive support. The overwhelming majority of reviewers praise how the platform eliminates manual work—replacing spreadsheets, databases, and outdated systems—while letting members self-serve for signups and payments. Automation features like renewal reminders and recurring charges are frequently cited as time-savers that directly impact retention and operational efficiency.
Customer support emerges as a genuine differentiator. Users highlight fast, personal responses and a team that listens to feedback, with several noting they've stayed with the product specifically because of this responsiveness. The interface is described as clean and intuitive, with enough customization options to feel useful without becoming overwhelming for non-technical staff.
The main criticism is pricing relative to feature set. A handful of reviewers find it expensive for what they get, particularly if you prefer a minimalist approach. Some express satisfaction but note the cost relative to simplicity. However, this concern is outweighed by positive reviews from small organizations and nonprofits who view the price as reasonable given the time savings and problem-solving value they receive.
★★★★★
Thursday, February 27, 2020
“Particularly noteworthy is Join It's superb customer support, including on-line…”
Particularly noteworthy is Join It's superb customer support, including on-line articles, and especially prompt individual support.
★★★★★
Tuesday, February 25, 2020
“Like most small organizations we don't have enough staff or…”
Like most small organizations we don't have enough staff or a dedicated IT person on site. But even without dedicated membership staff, Join It simply made membership signup and payment problems go away. Solve my problems quickly and you get my business. Our members now do 100% of their own member setup on the Join It Portal. Talk about saving us time.
★★★★★
Tuesday, February 18, 2020
“Provides an easy solution for managing Membership and handling all…”
Provides an easy solution for managing Membership and handling all of our events using Eventbrite
★★★★★
Wednesday, February 12, 2020
“Overall we are very pleased. This is the first membership…”
Overall we are very pleased. This is the first membership software that works for our group.
★★★★★
Tuesday, December 3, 2019
“Very simple and good if you like minimalistic approach but…”
Very simple and good if you like minimalistic approach but high price for what you get.
★★★★★
Monday, November 18, 2019
“We were exploring various membership management software systems and Join…”
We were exploring various membership management software systems and Join It met all of our needs at a price that was reasonable. The site was easy to become familiar with and was laid out in a clean and visually streamlined manner. There are enough options to customize things but not so many that it is overwhelming for people who do not have experience with membership management systems. I highly recommend this for all types of companies, whether you are a non-profit or a for-profit business.
★★★★★
Thursday, November 14, 2019
“We've been tracking our members in spreadsheets, notebooks, homemade access…”
We've been tracking our members in spreadsheets, notebooks, homemade access databases for years. Such a pain! We recently revamped our website and started using Eventbrite, which integrates with Join It. SUCH a difference in member management. The automation and renewal features are amazing! Certainly making my life easier.
★★★★★
Monday, October 14, 2019
“While exploring the platform, the customer service was fast and…”
While exploring the platform, the customer service was fast and courteous. Clearly, this team has spent a lot of time developing this system that works so well for a non-profit.
★★★★★
Monday, October 14, 2019
★★★★★
Friday, October 11, 2019
