What is JotForm?
Creating a PDF out of form response data is a hassle. The ability to customize a professional design of these files, much less send it in an email to colleagues, vendors, customers, and clients, can be a challenge or at least require someone with special skills. JotForm heard about all of these difficulties from users and we understand your pain. The easiest online form builder has come up with an answer to their problems. The best part -- there’s no coding required and anyone can use it, regardless of design skills. JotForm’s PDF Editor automatically turns collected data into professional, great looking PDFs. With zero learning curve, PDF Editor allows you to seamlessly design and customize documents with information received through online forms. Use this tool to streamline your workflow by easily downloading, storing, printing, and sharing files. Whether you need to create applicant records, document event attendee registration information, generate an invoice for payments, document an incident report, or prepare an agreement, you can automate the process and save valuable time.
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JotForm Reviews (74)
- ★★★★★66
- ★★★★★8
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
JotForm is overwhelmingly praised by users as a straightforward, effective form-building solution. The reviews are dominated by 5-star ratings, with the vast majority highlighting ease of use as the standout quality—users consistently report creating forms within minutes, even with no coding knowledge. The platform's flexibility and feature set also drive strong satisfaction: conditional logic, payment processing, PDF generation, template customization, and integrations with Google Drive and Dropbox are frequently mentioned as valuable capabilities that exceed expectations for a free or low-cost tool.
Beyond ease of use, users value the practical business impact. Several describe significant time savings and productivity gains—one non-profit notes form creation replaced hours of manual data entry, while event organizers praise the improvement over Google Forms. The free plan is repeatedly cited as generous compared to competitors, and support staff are commended for responsiveness. Users with HTML knowledge appreciate full CSS control over design.
Criticisms are minimal across these 50 reviews. One user noted the platform runs "a little bit slow," and another mentioned minor workflow gaps—inability to bulk-select form elements or name notifications beyond sequential numbering. A single reviewer wished for a sandbox mode to test submissions without counting against limits. These complaints are isolated; the overwhelming consensus is that JotForm delivers strong value and reliability for form creation at scale.
★★★★★
Thursday, November 2, 2017
“Using JotForm things could not be any easier. A task…”
Using JotForm things could not be any easier. A task that use to to employees about 10 minutes now takes only about half of that. Helps boos productivity by making the form easily available. Have to make an edit? JotForm makes the login and editing a breeze. Cannot believe it took me this long to find this website with forms.
★★★★★
Friday, October 13, 2017
“Since using Jotform, our registration numbers have increased, and our…”
Since using Jotform, our registration numbers have increased, and our administration around this increase has become more streamlined. Couldn't recommend this service enough. It allows for so many different types of integrations. Google Drive etc... the list goes on and on.
★★★★★
Thursday, September 21, 2017
“I love JotForm, it's so easy to use. I did…”
I love JotForm, it's so easy to use. I did several one page forms, over the last few years; last year I used it to manage registrations for my class reunion - thanks to the payment option; and this year I'm using it to create an application form for our students. Thanks to the conditional logic, they will have the ability to upload files. Did I say I love this software?
★★★★★
Tuesday, August 22, 2017
“I have run two very large fundraising events that required…”
I have run two very large fundraising events that required complex registration for vendors. After using Google Forms previous years, I went looking for a more user-friendly, less frustrating solution and found Jotform! It has suited the needs of our event perfectly and our vendors similarly experienced an improvement in registration service when we switched to Jotform. The submission confirmation message and the auto email response email are seamless and were much easier to set up than other solutions. In fact, from last year to this year, Jotform got even better in functionality and ease of use. We love it and look forward to adding even more features, including more payment integrations in future.
★★★★★
Monday, July 31, 2017
“Jotform is a life saver to my daily business processes.…”
Jotform is a life saver to my daily business processes. Easy to learn, simple to use and its scalable. The ability to take payments within forms and optional different templates are pretty awesome too.
★★★★★
Tuesday, April 18, 2017
“We've been using Jotform for several years now across multiple…”
We've been using Jotform for several years now across multiple sites. It's easy to use and customize and has all the integration we need!
★★★★★
Monday, April 4, 2016
“I've used Jot Form for a couple of years and…”
I've used Jot Form for a couple of years and just today I learned another feature that I had been wishing I could have, which is the conditional logic. Once I learned how to do that (took just a couple minutes) it was very quick and easy way to do. Love love Jot form!!!
★★★★★
Friday, May 24, 2013
“I've used JotForm to roll out a few simple forms…”
I've used JotForm to roll out a few simple forms to gather customer requirements before meetings. I love the ease of use, reporting, and integrations with enterprise applications.
★★★★★
Tuesday, May 14, 2013
Accademia Nazionale di Santa Cecilia“Easy to use. Economic price and useful. An excellent service.”
Easy to use. Economic price and useful. An excellent service.
★★★★★
Tuesday, May 7, 2013
“I'm a newbie here and have very little knowledge in…”
I'm a newbie here and have very little knowledge in HTML, very, very little. But with this JotForm and with the help of JotForm team, I could do more than I ever thought! 1. I learned how to customized the Thank You page with HTML. 2. I learned how to put and customise the Registration Number in the Application Form. 3. The toughest one is, I learned how to Set Notification Mails (which is very important) very easily with very convenient usages of conditional options to activate my notification mails both for the admin and the submitter! This is the greatest free and fully functional online software for making web forms.
