
KnownHost
★★★★★ 5.0 · 12 Reviews
What is KnownHost?
Founded in 2006, KnownHost is a privately held web hosting company based in the United States. With customers from over 150 countries we continue to be one of the most recognized hosts in the world with data-centers on the US East Coast, US West Coast, Central (Texas), and in Amsterdam, NL. By using state of the art technology and networks we're able to provide a premium hosting service at an affordable price. With unparalleled uptime, fast professional support, and high performance hosting as our core focus we're confident you'll feel at home when hosting with us. KnownHost's offerings are set apart from the competition with the excellent management infrastructure backing each product line. With immediate assistance only a few clicks away we pride ourselves on becoming a partner with our customer in their hosting endeavor. Along with the included top tier managed support many of our product lines include features normally found for a premium at other providers. For example we've built our shared hosting platform our with one thing in mind: Speed. Based on our custom cloud platform backed by LiteSpeed and LSCache it can substantially cut load times for customers website visitors.
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KnownHost Reviews (12)
- ★★★★★12
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
KnownHost delivers exceptional support and reliability that keeps customers coming back for years. Across twelve reviews, users overwhelmingly praise the company's responsive technical support, with staff described as knowledgeable, friendly, and quick to respond—often within minutes. Customers repeatedly note that the team treats beginners with patience and never makes them feel inadequate, which matters significantly to those new to hosting. Long-term retention speaks loudly; multiple reviewers have stayed 8–10+ years, citing consistent service and 99% uptime as reasons for loyalty.
The one substantive criticism comes from a high-value customer who notes that while technical support is excellent, billing support falls short and the company doesn't accept Bitcoin. This user also points out that prices run higher than competitors, though they judge the server health and technical responsiveness worth the premium. No other reviewer mentions pricing concerns or payment issues, suggesting these may matter primarily to larger accounts. Overall, the reviews are uniformly positive with minimal friction beyond those specific pain points.
★★★★★
Wednesday, April 9, 2025
“10/10 I have no idea what I am doing when…”
10/10 I have no idea what I am doing when it comes to hosting my files and getting my page up and running and support has been very fast, polite and helpful. They never once condescended or acted irritated at my dumb questions. I really appreciate that. Very helpful. I was born West Chester too, so it's cool that you are based there. But yeah, having there patience of Gandhi in tech matters is huge for me, very appreciative of you CS/tech staff.
★★★★★
Wednesday, March 5, 2025
“I have been with Knownhost for more than 8 years…”
I have been with Knownhost for more than 8 years and no complaints at all.
★★★★★
Tuesday, February 18, 2025
“Great support, always have the solutions for my problems. We…”
Great support, always have the solutions for my problems. We are happy that we are doing business with you
★★★★★
Tuesday, January 14, 2025
“I am a total beginner at website hosting / managing…”
I am a total beginner at website hosting / managing / adding content / Wordpress, etc. and really hate messing with the site in case I break something. Whenever that happens, however, your team has been quick to help (and without making me feel like an idiot!). Thank you.
★★★★★
Monday, January 6, 2025
“SImply the best customer service and tech support! I highly…”
SImply the best customer service and tech support! I highly recommend KnownHost to everyone!
★★★★★
Monday, December 23, 2024
“There has been 99% UPTIME for more than 10 years.…”
There has been 99% UPTIME for more than 10 years. I have had multiple hosting backbone providers for the past 24 years, and KH has been the very best!
★★★★★
Wednesday, November 27, 2024
“I have had KnownHost for my site for many years…”
I have had KnownHost for my site for many years now, and I have been satisfied with it immensely. They are a reliable hosting service and their staff are always on time and respond immediately with lots of attention and caring to your issues. It takes literally a few seconds before they respond to a ticket and all are knowledgeable and friendly, doing their best to help you when there is a critical or important issue with your site. You will not go wrong with having KnownHost as your host and in the packages I have used and gradually upgrading, the increasing cost has been definitely worth it given the time and troubles they save helping me out. It has been a long while since I switched to KnownHost and have never looked back to any other sources. Thanks KnownHost for being there and improving always on your packages and services!
★★★★★
Tuesday, June 11, 2024
“Support is awesome!! Cannot be beatable by others. Uptime is…”
Support is awesome!! Cannot be beatable by others. Uptime is also good. Overall a good experience.
★★★★★
Wednesday, November 8, 2023
“Everyone at KnownHost who has assisted with our technical tickets,…”
Everyone at KnownHost who has assisted with our technical tickets, no matter how simple or complicated has been fantastic and very responsive!
★★★★★
Tuesday, March 7, 2023
“Been a customer for just over 10 years now. Have…”
Been a customer for just over 10 years now. Have had multiple servers and services and have been super happy the entire time. The service is second to none as far as I'm concerned. I recommend, and exclusively use, Knownhost for all my hosting.
